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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Supply Chain Helps Meet ESG Goals

Blue Grace Logistics

As corporations become increasingly focused on ESG initiatives, their supply chain and logistics partners respond with tools and services designed to help them grow sustainability and other goals. Here’s how many companies are turning to their supply chains to meet their ESG goals. Inbound Logistics. Sandra Beckwith.

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Maximizing Success With Customer Journey Optimization: A Full Lifecycle Approach

WorkWave

Google Business Profile (GBP) has emerged as a powerful tool for improving local visibility. Meet Your Customers Where They Are Customers expect seamless and personalized experiences across multiple channels and customer touchpoints – and not everyone communicates in the same way. An optimized GBP: Is 2.7x

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Examples of How Supplier Quality Management System Implementations Pay Off

GlobalTranz

We conclude our series on supplier quality management (SQM) today with a look at some case studies and examples of benefits derived from the application of a supplier quality management system. Examples and Case Studies from the Implementation of a Supplier Quality Management System. How have you improved supplier quality?

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Industry Outlook: Manufacturing Trends

Trinity Logistics

Many of today’s manufacturing trends are in line with the industry’s goals to improve processes, create more efficiency, and meet consumer demand. To combat the shortage, manufacturers are looking for ways to recruit and retain skilled talent, by raising wages and reskilling current talent to meet company needs. Industry 4.0

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Are You Shipping Air? Meet Minimum Order Requirement with Order Fill-up

EazyStock

It’s a common saga for purchasers and supply chain managers. Using the example above, this would mean that EazyStock would recommend item ‘D’ to be ordered in place of extra items ‘A’, ‘B’, and ‘C’. From there, the system will recommend purchase orders. This is where EazyStock’s order fill-up functionality comes in.

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Maximize Ecommerce Supplier Relationships

Ship Monk

To engage in SRM, you’ll need SIM and SPM: an SIM (supplier information management) tool centralizes basic contact and purchasing data for all of your suppliers; an SPM (supplier performance management) tool measures how well each supplier is performing against the terms of the contract. Regular meetings or reports?