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[Video] How Are Companies Engaging With Customers Around Deliveries In 2023?

Talking Logistics

How well do you engage with customers about their deliveries? We explored that question recently with members of our Indago supply chain research community — who are all supply chain and logistics executives from manufacturing, retail, Read more The post [Video] How Are Companies Engaging With Customers Around Deliveries In 2023?

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How Are Companies Engaging with Customers Around Deliveries in 2023?

Talking Logistics

Read more The post How Are Companies Engaging with Customers Around Deliveries in 2023? Even if everything goes perfectly during the sales process, a delivery problem (late, missed, damaged, etc.) can significantly degrade the customer experience, leading to future lost sales. We recently explored this issue with members of.

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Gamification and Robotics Level Up Employee Engagement

Logistics Viewpoints

Gamification Increases Employee Engagement By 10% Annually. Although it’s not a new concept, many agree that the idea of gamification started to make traction in the mid-2000s and is now considered an important component of successful employee engagement programs.

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Watch: The Key to an Engaged Frontline Workforce

Supply Chain Brain

What exactly is an "engaged" frontline workforce in warehousing and logistics? And what is its impact on the business? Steven Klima, head of revenue enablement with WorkStep, offers a perspective.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Create highly targeted segments to drive more contextual and personalized engagements. Satisfaction won’t cut it.

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Körber CEO Discusses Warehouse Labor Management, Engagement, and Retention

Logistics Viewpoints

I also asked, what are the ways in which management can improve engagement with warehouse workers? There is increased focus on better working conditions and labor engagement to deliver an overall better work experience. Health, Safety, and Employee Engagement.

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Scaling Technology to Enhance Customer Engagement

Talking Logistics

Read more Scaling Technology to Enhance Customer Engagement. The post Scaling Technology to Enhance Customer Engagement appeared first on Talking Logistics with Adrian Gonzalez. This is true for all stakeholders in the industry, but especially for logistics service providers (LSPs).

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3 Sizzling Ways to Warm up Cold Calls

Dig into this eBook to find out how to make cold calling a thing of the past with: Powerful sales engagement and automation Insights, signals, and deep prospect research Alternative touchpoints that keep the conversation alive

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up?

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The Ultimate Guide to Sales Outreach

In this eBook, we’ll cover: How you should respond to inbound leads Tactics for engaging outbound leads (cold calls, email automation, and gifts) The key to keeping a prospective account alive for the long haul Buckle up! The art is what you bring to the table—your flair for conversation, your work ethic, your dedication.

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Your Global Compliance Playbook: Onboarding Best Practices

In today's competitive global marketplace, a well-structured onboarding process not only plays a vital role in welcoming new employees, but it also helps them quickly become a productive, engaged, and loyal part of your global workforce.

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B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward.

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Retention Roadmap: Ways to Reduce Talent Turnover in 2022 and Beyond

In this eBook, get actionable tips to keep your global employees happy, engaged, and productive. However, employees are now embracing lifestyle over work – with many migrating to other jobs to find new opportunities that better align with their values and priorities. Download this eBook to learn: The importance of career paths for employees.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. But where do you begin, and how do you progress from crawling to running?

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16 Go-to-Market Plays for Your Entire Sales Funnel

Try them in your next salesflow or use them as inspiration to formulate your own winning sales engagement strategy. That’s why we’ve gathered some of the best go-to-market plays from our own B2B sales and marketing pros and packaged them here for you. These 16 plays are aligned to different stages of the sales funnel.