customers 
Cyzerg
JULY 26, 2023
In the competitive and fast-paced logistics environment, 3PLs strive to simultaneously ensure that cargo moves uninterrupted through the supply chain and deliver a better customer experience. One of the technologies that can help accomplish the latter is a warehouse customer portal.
Amware Logistics and Fulfillment
MARCH 17, 2022
D2C merchants will break the bank to create programs that connect customers with their brands and build loyalty. Then they’ll ship products out using uninspired packaging in plain brown boxes to create a totally generic, totally forgettable brand experience. What a disconnect! And what a wasted opportunity.
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Amware Logistics and Fulfillment
MAY 18, 2023
An on-site customer service model addresses that concern by having the brand’s day-to-day contact located in the warehouse where your inventory is stored. But for economic reasons, many 3PLs favor a centralized or remote customer service model. A big concern of e-retail brands that outsource fulfillment is losing control.
Amware Logistics and Fulfillment
JUNE 15, 2023
Whether the order fulfillment system is custom or off the shelf determines how agile and scalable it can be. For online retailers looking to grow, the agility and scalability of their order fulfillment software is key.
Advertiser: GEP
In the face of volatile macroeconomic conditions and other complex challenges, supply chain and procurement pros must strike a tough balance between seemingly contradictory demands: boosting performance and sustaining and extending business operations, all while meeting customers’ needs.
Amware Logistics and Fulfillment
AUGUST 16, 2022
B2C brands will break the bank on marketing and merchandising programs to attract and convert customers. But then they’ll cheap out on the packaging and create a totally forgettable brand experience for customers when they receive the product.
The Logistics of Logistics
JULY 18, 2022
Owning The Customer Experience with Larry Gordon. Larry Gordon and Joe Lynch discuss owning the customer experience. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile and Cloud) as well as Intelligent Automation, Analytic, Cyber Security and Infrastructure Services. About Larry Gordon .
Speaker: Cathy Morrow Roberson, Research Manager for the Reverse Logistics Association
In today's competitive business landscape, providing a seamless return experience and maintaining an efficient supply chain are critical to customer satisfaction and loyalty. Businesses need to leverage advanced tracking systems and data analytics to identify bottlenecks and improve supply chain visibility.
Advertiser: ZoomInfo
By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
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Opportunities to increase customer satisfaction and reduce costs. As supply chain complexity increases, so do challenges to achieving the perfect order. ARC Advisory Group shares: Hurdles faced in achieving the perfect order. How cloud SCM contributes to operational flexibility.
Advertiser: ZoomInfo
For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.
Advertiser: ZoomInfo
Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging.
Advertiser: ZoomInfo
You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
Advertiser: FourKites
The guides include: reducing transportation costs, improving customer satisfaction, optimizing inventory management, increasing workforce efficiency, and achieving sustainability and ESG goals. Featuring testimonials from: Cardinal Health, Kimberly Clark, Bayer, Dollar Tree, T-Mobile, Ace Hardware Download now!
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