Sat.Dec 18, 2021 - Fri.Dec 24, 2021

article thumbnail

5 Reasons You Lose Customers with Paula Courtney

The Logistics of Logistics

5 Reasons You Lose Customers with Paula Courtney. Paula Courtney and Joe Lynch discuss 5 reasons you lose customers. Paula is the CEO of The Verde Group , a Customer Experience (CX) research consultancy specializing in measuring, tracking and improving the specific customer experiences statistically linked to growing revenue, market share, and customer life-time value (LTV).

article thumbnail

The Advantageous Impact of Reusing Carriers

Parade

Are you reusing carriers? Here’s why it should be a priority in your brokerage’s strategy. Most freight brokerages see that there are advantages to reusing carriers, but oftentimes, it’s not a strategic priority. There are several benefits to carrier reuse, some that brokerages may not have even factored into their strategy, though. Here are some benefits of carrier reuse that might convince even brokers who are happy and successful with their current priorities to make a push to reuse more carr

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Video: Is dim weight pricing costing you more than necessary?

Amware Logistics and Fulfillment

If you think that your parcel shipping costs are too high, there may be something that you can do about it. You can get smarter on the dim weight pricing model that carriers use and see if you’re giving away money by leaving too much air in your packages.

Video 156
article thumbnail

2022 Air Freight Predictions

Now, That's Logistics

Robust demand for air cargo is expected to continue as global economies prosper, other transportation modes deal with ongoing capacity issues, and consumers around the world step up their spending. According to the International Air Transport Association (IATA) , demand for air cargo rose by 7.9% in 2021 (compared to 2019’s levels) and is on track to grow by another 13.2% during the coming year.

Freight 146
article thumbnail

Artificial Intelligence and the Transportation Industry

Artificial intelligence has quickly become a feature of everyday life: Using face ID to unlock a phone, communicating with online chatbots, and letting “smart” appliances help manage our homes are just a few of the ways that we interact with AI regularly. Forward-looking businesses are also using AI to transform their operations and gain a competitive edge.

article thumbnail

2021 week 50 on-time delivery performance data is solid, reports ShipMatrix

Logistics Management

Data recently issued by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting showed that data from on-time performance (OTP) ranges, for week 50 of 2021 for major parcel carriers, including UPS, FedEx, and the United States Postal Service (USPS), was in similar range as previous weeks leading up to it that were comprised of Thanksgiving and Cyber Monday.

Data 129

More Trending

article thumbnail

It’ll be ‘quality not quantity’ on China-Europe rail services as subsidies fade

Supply Chain and Logistics

The Chinese government and several states have been subsidizing rail service from China to Europe. A phase-out is planned for 2023 now. Subsidies were supposed to end in 2022 but an extension was made for COVID.

article thumbnail

Heniff Transportation Set to Purchase 100 Trucks from Thompson Truck Centers, Nikola

NGT News

Heniff Transportation Systems LLC has reached an agreement to initially acquire 10 Nikola Tre BEV trucks from Thompson Truck Centers, a member of the Nikola Corp. sales and service dealer network. Nikola is a designer and manufacturer of heavy-duty commercial battery-electric vehicles (BEV), fuel-cell electric vehicles (FCEV) and energy infrastructure solutions.

article thumbnail

Intermodal volumes see November declines, reports IANA

Logistics Management

Total November volume—at 1,425,327—saw a 9.0% annual decline, marking a slight improvement over October’s 10.0% annual decline. Trailers—at 99,048—were down 5.4% annually, much improved over October’s 14.3% decrease, and domestic containers—at 681,400—fell 0.5%. All domestic equipment, which includes trailers and domestic containers—at 780,448—decreased 1.2%.

112
112
article thumbnail

Higher Costs, Less Waste: Six Ways Supply Chains Will Change in 2022

Supply Chain Brain

With supply chain volatility continuing into the new year, many companies are making changes to prepare for future disruptions.

article thumbnail

Scaling Logistics for Success: A White Claw Story

Speaker: Scott Campbell and Molly Feller

As the demand for your products skyrockets 🚀, you're likely experiencing logistical challenges that are preventing you from scaling your business. The sudden surge in demand can be exciting, but it can also put a strain on your supply chain and logistics operations. In this webinar, join Scott Campbell, Vice President, Logistics & Demand at Mark Anthony Services and Molly Feller, VP Logistics as a Service Operations at e2open, as they explore the challenges that arise when companies expe

article thumbnail

FMCSA rejects 2nd shot at $75,000 truck-broker bond exemption

Supply Chain and Logistics

The second article explains nicely the difference between a truck freight broker and a truck dispatcher. Dispatchers work for and represent owner-operator truck drivers, trying to get loads for them at a higher price.

Trucking 100
article thumbnail

'If it didn't come by Santa, it came by truck': A wish list for the men and women behind the wheel

Overdrive Online

Greg Fulton penned this Dear Santa letter, featuring his wish list this year for the men and women behind the wheel -- better parking, less detention, insurance relief and more. Fulton is President of the Colorado Motor Carriers Association.

Trucking 110
article thumbnail

DHL Supply Chain and Emerge announce spot market-focused partnership

Logistics Management

DHL Supply Chain, a subsidiary of Deutsche Post DHL Group, said it has established a partnership with Emerge, a provider of its proprietary Digital Freight Marketplace (DFM) and TMS focused on accelerating productivity and increasing visibility for supply chain stakeholders and freight procurement. Through this partnership, DHL is integrating Emerge’s Spot Marketplace capabilities into the DHL LLP Control Tower and TMS offerings, with a focus on providing timely and market competitive coverage f

article thumbnail

Why Major OEMs Are Moving to In-House Chip Production

Supply Chain Brain

The recent announcement by Ford Motor Co. that it was planning to develop and produce at least some of its own semiconductor chips signals a sharp reversal of a decades-long practice.

article thumbnail

Rethinking Direct Materials Sourcing: The Tools You Need To Manage Costs, Risks and Sustainability

Direct materials sourcing is evolving, with procurement now tasked not only with cost efficiency but managing sustainability and risk management. The environment is marked by heightened demand and expectations, compounded by challenges such as rising input prices, supply chain disruptions and geopolitical tensions. While some embrace cutting-edge tools like AI and blockchain for global trade functions, others lag in technology adoption.

article thumbnail

Port of Long Beach receives $52 million for rail project

Supply Chain and Logistics

It’s about time that Long Beach is able to provide on-dock container rail handling. Drayage trucks have been a massive source of pollution in the area since the 1990s.

Sourcing 100
article thumbnail

How ERP enables traceability in the automotive parts and accessories industry

SYSPRO Smarter ERP

The automotive industry is in a perpetual state of change. Globally linked economies, tight competition, and emerging markets all force constant review of production goals, suppliers, and long-term strategies. The automotive industry sets some of the highest quality standards in manufacturing, driven by a need to ensure safety and a desire to control costs.

ERP 105
article thumbnail

Walmart expands its fulfillment center networks in Utah and Tennessee

Logistics Management

Walmart officials explained that the company’s fulfillment centers are a key cog in the company's supply chain and logistics operations and are geared towards storing millions of items that are picked, packed, and shipped directly to customers as soon as the next day.

Networks 107
article thumbnail

Three Stages of Overcoming Supply Chain Disruption

Supply Chain Brain

What is the key to overcoming the supply chain disruption and uncertainty caused by COVID-19? The solution can be broken down into three stages.

article thumbnail

Mastering Order Management: Backorders & Out-of-Stock Inventory

The unfortunate truth is that you will always have low stock and backorder issues with your supply chain. But that doesn’t mean you can’t be prepared to handle them. This brief video explores some of the primary drivers of inventory issues – and how modern technology and best practices can mitigate these issues and ensure a superb customer experience.

article thumbnail

Distribution Networks: Cost and Service

Logistics Bureau

Stock Availability and Customer Service. How do these two affect your Distribution Networks? Watch this: Related articles on this topic have appeared throughout our website, check them out: The Long and Short of Designing a Distribution Network. Drones in Distribution: Thinking Inside the Box. 7 “Costequences” of Distribution Network Misalignment.

article thumbnail

Feds hear from both sides about Philadelphia’s truck parking woes

Supply Chain and Logistics

Heavy-duty truck parking is a big issue everywhere. I’m originally from Philly, and can appreciate both sides of this story.

Trucking 100
article thumbnail

Even with sequential declines, Panjiva data highlights strong November shipment and import growth

Logistics Management

Total November U.S.-bound containerized freight imports—at 2,854,305 TEU (Twenty-Foot Equivalent Units)—were down 4.7% compared to October’s record 2,995,176 TEU and up 6.3% annually. And through the first 11 months of 2021, imports are up 19.6% annually, to 31,699,365 TEU. November shipments—at 1,333,314—were down 5.8% compared to October’s 1,415,250 and up 13.6% annually.

Data 105
article thumbnail

Retail’s Battle With Covid Actually Saved Its Stores

Supply Chain Brain

When COVID-19 erupted 21 months ago and upended retailers around the world, it looked like just another chapter in the sad story of an industry’s decline. The reality of the pandemic era, however, hasn’t played out that way.

111
111
article thumbnail

How to Conduct Workplace Incident Investigations to Create Safer Workplaces

This white paper provides a comprehensive overview of global workplace incident trends, focusing on the top three biases leading to such incidents. It also highlights the significance of CSA Z1005 as a risk management standard and outlines the ROI of thorough incident investigations, covering emergency response to post-incident interviews. Additionally, it introduces an Investigation Evidence Gathering Matrix.

article thumbnail

What are deadhead miles? | PLS Logistics Services

PLS Logistics

When a truck is loaded and driving to its destination, truck drivers earn money in the trucking industry. This is because the more cargo you haul, the more you make. However, what is it called when a truck is empty and driving on the road? These are considered deadhead miles and are what truck drivers try to avoid the most.?

article thumbnail

How to control fleet maintenance costs

Fleet Owner

Since 2012, American Transportation Research Institute reports that maintenance and repair costs represent between 8% to 10% of a fleet’s average marginal cost. Find out what fleets can do to manage those costs.

How To 96
article thumbnail

POLA and POLB delay Container Dwell Fee for consideration until December 27

Logistics Management

This follows previous joint announcements by POLA and POLB, whom collectively account for roughly 40% of United States-bound import volumes, indicating that consideration of the fee would be pushed back until November 22 and subsequently November 29, December 6, December 13, and December 20.

96
article thumbnail

Target Is Winning Christmas, Beating Walmart and Amazon

Supply Chain Brain

Target, which has boosted sales about 17% over the past 12 months through October, has kept attracting shoppers at a brisk pace this holiday season.

119
119
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

AIB Standards: What are they and why are they important?

Kane is Able

AIB International, formerly the American Institute for Baking, was founded in 1919 to “put science to work for bakers.” Since then, AIB has grown into one of the world’s foremost training and auditing organizations on food safety, setting AIB standards for quality and safety.

article thumbnail

2021 – The Year of the Carrier and Supply Disruptions. Shipping and Freight Resource – Annual Review 2021

Shipping and Freight Resource

If 2020 heralded the serious onset of the COVID-19 pandemic, then 2021 was the year that the after-effects and side-effects of the pandemic really hit home and boy did it hit hard, sparing no one globally, least of all global supply chains. 2021 saw widespread disruptions in the industry globally, characterized by. serious port congestion , caused by a combination of the impact of COVID-19 pandemic, port inefficiencies, an increased trade demand and not to mention the brief but disruptive blocka

article thumbnail

A Logistics Legoset is at the top of the Christmas Wish List

Logistics Management

A supply chain manager is proposing an official Legoset celebrating logistics, transportation and trucking. Let’s give him our support.

Logistics 110