How to Spot Great 3PL Customer Service from an Org Chart
Amware Logistics and Fulfillment
OCTOBER 4, 2022
If you want to find an eCommerce fulfillment partner that prioritizes great 3PL customer service, look for the box marked “Vice President of Client Success.” Then make sure the upward line goes direct to the CEO. If the chart indicates that customer service reports to operations, make a beeline for the door.