NRF 2023: Returns Management to the Rescue
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FEBRUARY 8, 2023
Last month I wrote about my return to the NRF Big Show. As a quick recap, a crowd of nearly 37,000 people flocked to the Javits Center in New York City to see what new solutions and innovations software suppliers had in store for 2023 and beyond. This year, the recurring theme was all about customer empowerment and how this leads to a positive customer experience.
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