Sat.Nov 21, 2020

article thumbnail

What are Chatbots and How can they Help Business?

SYSPRO Smarter ERP

The role of the CIO is changing from performance and efficiency to include systems that give insights that can enrich the customer experience; one of these is implementing chatbots. This new technology brings not only opportunities but also challenges. Unlike previous IT projects, these new systems have not only technology and business impacts but also […].