Tue.Oct 04, 2022

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How to Spot Great 3PL Customer Service from an Org Chart

Amware Logistics and Fulfillment

If you want to find an eCommerce fulfillment partner that prioritizes great 3PL customer service, look for the box marked “Vice President of Client Success.” Then make sure the upward line goes direct to the CEO. If the chart indicates that customer service reports to operations, make a beeline for the door.

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The Dynamo Story with Santosh Sankar

The Logistics of Logistics

Santosh Sankar and Joe Lync h discuss the Dynamo story. Santosh is a Co-founder & Managing Partner of Dynamo Ventures , a supply chain and mobility investor, focused on pre-seed and seed-stage opportunities, and invests only in enterprise (B2B and on occasion, B2B2C) business models. About Santosh Sankar . Santosh Sankar is a Co-founder & Managing Partner of Dynamo Ventures.

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Digital Efficiency Booking Platform Eliminates Manual Carrier Processes

Food Logistics

The private portal’s information is sourced across a multitude of data silos, matching the ideal carrier for each shipment.

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BNSF plans $1.5B Southern California facility for intermodal, transloading

Supply Chain and Logistics

This has been a winning strategy in the past for BNSF and other Class I rails. I am reminded of the Centerpoint facility near Chicago, which provides BNSF a transfer point in the Midwest.

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Artificial Intelligence and the Transportation Industry

Artificial intelligence has quickly become a feature of everyday life: Using face ID to unlock a phone, communicating with online chatbots, and letting “smart” appliances help manage our homes are just a few of the ways that we interact with AI regularly. Forward-looking businesses are also using AI to transform their operations and gain a competitive edge.

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Watch: What Are E-Commerce Customers Demanding Today?

Supply Chain Brain

It isn't all about speed, says Satish Natarajan, founder and chief executive officer of DispatchTrack. E-commerce shoppers are more concerned about communication.

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Hurricane Ian delivers 'more regional impact' on loads and rates

Commercial Carrier Journal

Preexisting market conditions help turn Category 4 Hurricane Ian into more of a regional event as national freight averages remain 'virtually unchanged.'.

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LA County, PowerFlex Install 40 EV Chargers at Concert Hall, Other Locations

NGT News

The County of Los Angeles and PowerFlex have added 40 electric vehicle (EV) Level 2 charging stations and three DC fast chargers in the parking garage at The Music Center’s Walt Disney Concert Hall. The event included a representative from the office of County Supervisor Hilda Solis, Howard Sherman, Executive Vice President & Chief Operating […].

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Interactive Journals for Students: How to Create and Use Them Effectively

Shippeo

Humans, by nature, are curious and creative creatures. We love to learn and express ourselves in ways that feel true to ourselves. However, many of us fail to stay that way as we grow older. That’s why we need to teach our children the lifelong skill of learning how to learn, which will help keep […]. The post Interactive Journals for Students: How to Create and Use Them Effectively apareció primero en Kotobee Blog.

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EnviroSpark, Starwood Capital Sign National EV Charging Installation Deal

NGT News

Atlanta-based electric vehicle (EV) charging company EnviroSpark has partnered with private investment firm Starwood Capital Group in a multi-million-dollar deal that will bring over 400 EV charging stations to more than 80 multifamily home properties owned by Starwood Capital across the nation. Chargers will be delivered and installed in the next six to 12 months, […].

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Scaling Logistics for Success: A White Claw Story

Speaker: Scott Campbell and Molly Feller

As the demand for your products skyrockets 🚀, you're likely experiencing logistical challenges that are preventing you from scaling your business. The sudden surge in demand can be exciting, but it can also put a strain on your supply chain and logistics operations. In this webinar, join Scott Campbell, Vice President, Logistics & Demand at Mark Anthony Services and Molly Feller, VP Logistics as a Service Operations at e2open, as they explore the challenges that arise when companies expe

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A Retail ‘Delivery Persona’ That Helps Both the Environment and the Bottom Line

Supply Chain Brain

There’s good news in Descartes’ recent study of consumer sentiment of sustainable delivery practices.

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Logistics Outsourcing: Service Specification

Logistics Bureau

Getting this right is an essential foundation to any Logistics Outsourcing activity. So make sure your RFP / RFT contains a great service specification, often called a Statement of Work (SOW). ?. Download a suggested Contents List for your Logistics Outsourcing service specification here: [link].

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Small Businesses Getting Squeezed Out in Push for Warehouse Space

Supply Chain Brain

Logistics and real-estate specialists say many large retailers are demanding extra room as they cope with a glut of inventories.

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Four key factors shaping the future of warehouse automation

Logistics Business Magazine

Available and emerging, high-performance warehouse technology will determine the future productivity of fulfilment operations. Nick Hughes, Sales Manager at independent systems integrator, Invar Group , shares his insights into the key influences and technologies shaping the modern warehouse. 1. What’s driving warehousing strategies? Ultimately, it’s customer service levels.

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Rethinking Direct Materials Sourcing: The Tools You Need To Manage Costs, Risks and Sustainability

Direct materials sourcing is evolving, with procurement now tasked not only with cost efficiency but managing sustainability and risk management. The environment is marked by heightened demand and expectations, compounded by challenges such as rising input prices, supply chain disruptions and geopolitical tensions. While some embrace cutting-edge tools like AI and blockchain for global trade functions, others lag in technology adoption.

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Retailers Including Target, Walmart Get Tough on Suppliers with Fines for Late Orders

Supply Chain Brain

Large retailers grappling with supply-chain snarls, inflation and increased automation are cracking down on orders from their vendors.

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UgoWork makes senior appointment

Logistics Business Magazine

UgoWork , a Canadian energy solutions provider specialising in lithium-ion batteries and Energy as a Service (EaaS) solutions in the material handling industry , has appointed industry veteran Tim Ballard as its Director of Sales. Ballard has over two decades of proven experience in material handling. After studying at the University of Louisville in Kentucky, he worked in several management positions at ProLift Industrial Equipment, an official full-service and material handling dealership for

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How Digitalized Training Platforms Optimize the Workforce

Supply Chain Brain

Employee training has typically been handled manually, in a traditional classroom setting, but new artificial intelligence-based digitized training platforms are revolutionizing human capital management.

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Fraikin appoints new MD

Logistics Business Magazine

Contract hire, fleet management and rental specialist Fraikin has appointed Peter Backhouse as UK Managing Director in a move which sees him return to the business, having originally led the company between 2010 and 2015. Prior to his reappointment, Backhouse had spent much of this year working in a consultancy role for Fraikin, sharing a wealth of industry experience which has included 13 years holding senior supply chain and logistics positions at both BT and Jewson, 11 years with Ryder betwee

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How to Conduct Workplace Incident Investigations to Create Safer Workplaces

This white paper provides a comprehensive overview of global workplace incident trends, focusing on the top three biases leading to such incidents. It also highlights the significance of CSA Z1005 as a risk management standard and outlines the ROI of thorough incident investigations, covering emergency response to post-incident interviews. Additionally, it introduces an Investigation Evidence Gathering Matrix.

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EV Makers Must Partner with Miners to Secure Key Metals

Supply Chain Brain

A key lithium producer in Australia is urging electric car manufacturers and battery makers to partner in new refinery projects, to avoid shortfalls of the material that’s crucial to the clean energy transition.

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BYD debuts new zero-emission trucks

Logistics Business Magazine

BYD , a world-leading manufacturer of New Energy Vehicles and power batteries, revealed two exciting zero-emission eTrucks to European customers at the recent IAA Transportation 2022 event in Hanover. The two pure-electric trucks – the ETM6 7.5-tonne urban delivery truck and the ETH8 19-tonne truck designed for logistics and waste collection – feature BYD’s very latest technology for safe, reliable and efficient electric transport, and have been designed with European customers in mi

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Airlines Face a Shortage of New Boeing, Airbus Jets

Supply Chain Brain

The shortfall is affecting planning at carriers including American Airlines and United Airlines, as persistent supply-chain problems and regulatory concerns rattle the business.

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Warehouse operators seek to optimise operations

Logistics Business Magazine

A report written by VDC Research on behalf of terminal emulation leader StayLinked provides insight on evolving warehouse operations and operator optimisation priorities. Warehouse Operations 2022: Streamlining Technology Investment Time to Value and Overcoming New Technology Investment Challenges examines leading warehouse improvement initiatives. It also describes investment barriers to measuring the maturity of various technologies.

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GEP Outlook Report 2024

Procurement and supply chain leaders have faced their share of disruption and economic turmoil these past four years. Whether from geopolitical tensions or the havoc caused by the pandemic and its aftershocks, plenty of challenges remain. Despite this, leaders are seeing a glimmer of light at the end of the tunnel — inflation is decreasing, interest rates are leveling off and supply chain volatility is easing.

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Multicarrier Parcel Shipping Solutions Support E-commerce Supply Chain Strategy

MercuryGate

Modern supply chain challenges have created the need for well-planned strategies. Multicarrier parcel shipping solutions can help you manage customer demand while handling supply chain challenges. Parcel solutions can also help your company manage shipping costs. The post Multicarrier Parcel Shipping Solutions Support E-commerce Supply Chain Strategy appeared first on MercuryGate International.

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Last Mile Solutions to Avoid Last Minute Delivery Failures

Loginext

Last Mile Solutions to Avoid Last Minute Delivery Failures The logistics and delivery management sector inherently requires a lot of manual intervention. But technology and AI have been helping to reduce this reliance and automate processes. This frees up time for operation managers to focus on more pressing issues rather than repetitive tasks. Modern […].

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Tecsys’ Healthcare Supply Chain Software Adds Hospital Receiving Functionality

Supply Chain Brain

The platform-integrated product eliminates the use of multiple tools, systems and processes and provides users with complete chain of custody tracking. .

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Penske Recognizes Associates During Customer Service Week

Penske Move Ahead

Penske associates continue to deliver exceptional customer service. Regularly going above and beyond in their roles, our associates provide a seamless customer experience. They build strong, lasting connections with customers – keeping them informed and at ease. From Oct. 3-7, Penske will celebrate Customer Service Week to thank associates at call centers, rental counters and more for all they do to move our customers forward.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Micron Pledges Up to $100 Billion for Semiconductor Factory in New York

Supply Chain Brain

The commitment by Micron is a sign that the federal government’s prodding and package of generous incentives is helping to steer investment decisions.

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Alaska Service Announcement: KFF Service Notification

Odyssey Logistics

Valued Customers of American Fast Freight, Inc., It’s that time of year again, announcing the official start of KFF (Keep From Freezing) service to begin on Wednesday, October 12, 2022. As a reminder, basic guidelines for requesting KFF service are: Request KFF service at time of booking Request insulated equipment at time of booking Declare KFF service.