The Future of Freight Is All About Customer Experience
MercuryGate
SEPTEMBER 17, 2020
Creating a positive customer experience is widely believed to be the best way for companies to secure more customers, move more freight, and deliver on higher expectations. In fact, according to Air Cargo News, 61% of supply chain leaders believe experience will become the next top differentiator, replacing cost, within the next five years. For […].
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