Retailers Are Feeling The Pain In The Profit Line For Free Return Policy
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JANUARY 15, 2020
Retailers are offering the most aggressive return policies in history but at what cost. Returns can be a disease, aggressively attacking profit margins, gutting conversion rates, and ultimately threatening your business. In the U.S. alone, Statista estimates return deliveries will cost $550 billion by 2020, 75.2% more than four years prior. Worse, that number doesn’t include restocking expenses nor inventory losses.
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