Thu.Oct 14, 2021

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Outsourcing Fulfillment Services: Why Customer Service is Critical

Amware Logistics and Fulfillment

When outsourcing fulfillment services, you want your partner to be an extension of your own team. Is that your experience? Is your provider’s customer service team available to address your issues and answer your questions – fast? Ideally, the answer should always be ‘yes.’ In reality, it depends on the partner you’ve chosen.

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Data-Driven Solution Helps 3PLs Uncover Available Truckload Capacity

Food Logistics

Through the new Cooperative solution, 3PLs can gain real-time insight into terminating capacity and capacity that was previously hidden, cover more loads cost efficiently and automate processes.

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The Hard and Soft Savings That Come With Digitally Connected Supply Chains

Supply Chain Brain

As demand continues to shift to the omnichannel and e-commerce, supply chain strategies must proactively recognize any disruptions that threaten to undermine on-time and in-full (OTIF) order requirements.

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Home Delivery: What Can We Learn from Europe?

Logistics Viewpoints

Home delivery strategy, tactics and performance is one of the most hotly-debated areas of logistics. The pandemic has increased the importance of home delivery, but also decreased the quality of home delivery performance. As logistics professionals, we can dive into the data to understand how we are performing operationally and rationalize the results against all of the last-mile challenges every retailer has been facing, but what do consumers actually think?

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Artificial Intelligence and the Transportation Industry

Artificial intelligence has quickly become a feature of everyday life: Using face ID to unlock a phone, communicating with online chatbots, and letting “smart” appliances help manage our homes are just a few of the ways that we interact with AI regularly. Forward-looking businesses are also using AI to transform their operations and gain a competitive edge.

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A focus on 24/7 operations is front and center for Ports of Los Angeles and Long Beach

Logistics Management

Now, that both the Port of Los Angeles (POLB) and Port of Long Beach (POLB) are fully on board with making a move to 24/7 operations to work through a significant inbound cargo backload brought on by unprecedented demand levels, equipment shortages, and labor issues, the ports are ready to take the next steps to augment throughput and work through the myriad challenges they have faced, as they collectively account for the roughly 40% of U.S.

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Plug Power Debuts First HYVIA Hydrogen Renault Master Van

NGT News

Plug Power Inc., a provider of turnkey hydrogen solutions for the global green hydrogen economy, has unveiled its HYVIA hydrogen Renault Master Van H2-TECH prototype at the 2021 Plug Power Symposium, the first time the new hydrogen fuel cell powered van is being shown in North America. “The Renault Master Van is a true game-changer […]. The post Plug Power Debuts First HYVIA Hydrogen Renault Master Van appeared first on NGT News.

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Regional last-mile carriers LaserShip and OnTrac come together to establish a new national network

Logistics Management

While the parcel duopoly of UPS and FedEx remains alive and well, at a time when e-commerce activity continues to see no signs of slowing down, that, by no means, that the smaller regional small package delivery carriers have been left out in the cold. In fact, the regional carriers are starting to take a bigger seat at the table. That was made clear, with Vienna, Va.

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PGT Trucking Leases 100 Nikola Fuel Cell Transport Trucks

NGT News

Nikola Corp., a zero-emissions transportation and energy infrastructure solutions company, is collaborating with PGT Trucking Inc., an international multi-service flatbed transportation company, to advance electric drive heavy-duty transport. This collaboration includes a letter of intent (LOI) to lease 100 Nikola Tre heavy-duty fuel cell electric vehicles (FCEV) following the satisfactory completion of a Nikola Tre […].

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Advantages of working with an integrated 3PL for food services

West Coast and California Logistics

A 3PL provider that performs integrated services is kind of like a puppeteer that controls three or more puppets at the same time. When those “puppets” include drayage, warehousing and final delivery services, you can leverage the 3PL to dramatically improve your port-to-retail-shelf cycle time. In this article, we’ll tell you why food companies would benefit from such an integrated 3PL for food services.

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Scaling Logistics for Success: A White Claw Story

Speaker: Scott Campbell and Molly Feller

As the demand for your products skyrockets 🚀, you're likely experiencing logistical challenges that are preventing you from scaling your business. The sudden surge in demand can be exciting, but it can also put a strain on your supply chain and logistics operations. In this webinar, join Scott Campbell, Vice President, Logistics & Demand at Mark Anthony Services and Molly Feller, VP Logistics as a Service Operations at e2open, as they explore the challenges that arise when companies expe

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Sky-high rates turn intermodal challenges into opportunity

Overdrive Online

Owner-operator Lance Buttermore's cashed in on good rates with increased demand at the ports, yet ripple effects could linger for years in the form of higher goods costs for consumers -- and small trucking businesses, too, intermodal market players note.

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Fashion Brands Have Gone Quiet on Xinjiang Cotton in Fear of Retaliation

Supply Chain Brain

When a fashion industry sustainability group called out China over its treatment of Uyghur Muslims, the idea was to nudge Beijing toward human-rights reforms while cleaning up a troubled corner of the $60 billion global cotton business. Western brands have learned the hard way that things don’t work that way in China.

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HMA eTicketing: What DOTs Care About

Trux

Navigating the world of eTicketing is new and the path is not always clear. Before COVID entered the scene, many states’ Department of Transportation (DOTs) piloted eTicketing. Then the pandemic shifted their efforts into high gear when it came to replacing paper tickets.

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Electric Last Mile Mobility Lab Opens to Develop Advanced Solutions for Fleets

NGT News

Electric Last Mile Solutions Inc., a pure-play commercial electric vehicle (EV) company focused on redefining productivity and sustainability for the last mile, has announced the opening of its Urban Mobility Lab in San Francisco – ELMS’ new tech hub for innovative electric vehicle fleet solutions. The Lab’s focus will be expansive, covering advanced in-vehicle technology, […].

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Rethinking Direct Materials Sourcing: The Tools You Need To Manage Costs, Risks and Sustainability

Direct materials sourcing is evolving, with procurement now tasked not only with cost efficiency but managing sustainability and risk management. The environment is marked by heightened demand and expectations, compounded by challenges such as rising input prices, supply chain disruptions and geopolitical tensions. While some embrace cutting-edge tools like AI and blockchain for global trade functions, others lag in technology adoption.

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How an RMS Helps Optimize E-commerce Returns Management

Talking Logistics

Over the past few years, but especially since the pandemic, companies have learned that “the way we have always done it” is not going to work anymore. This is particularly true when it comes to reverse logistics and returns management, which I’ve called the migraine headache of e-commerce. Why is transforming returns management more important. Read more How an RMS Helps Optimize E-commerce Returns Management.

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Cyclone Closes One of World’s Busiest Ports, Can be Deadly and Disruptive to the Industry

ShipLilly

Preparing for the worst and hoping for the best. China’s Yantian port in Shenzhen suspended pick-up and drop-off of containers as tropical cyclone Kompasu approached the nation’s southern coastline. The number of ships waiting outside the port rose to 67, the most since Aug. 26, according to shipping data compiled by Bloomberg. Seasonal hurdles are a major challenge that shipping companies must deal with.

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Tanker truck drivers still hard for shippers to find

Bulk Connection

If you’re a shipper of products that must be transported in liquid bulk tanks, you know that tanker truck drivers are particularly hard to come by in this driver-starved trucking market. In this article, we’ll take a closer look at the tanker truck driver shortage and tell you how a 3PL provider can help mitigate it.

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Courtesy is a two-way street, or: How best to handle the brake-checking four-wheeler up ahead

Overdrive Online

Clifford Petersen on how to prevent road rage from getting out of hand with brake checks and the like: Assume ignorance and selfishness of motorists and do the opposite. Read your traffic pattern. Get back to courtesy fundamentals.

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How to Create a Blueprint for Fleet Resilience

Speaker: Jeff Dickinson - President and CEO of Railgistixs Transport, Supply Chain and Logistics Thought Leader

Despite the ongoing transformation of the supply chain and logistics landscape, the steadfast importance of carrier safety remains a core principle. From prioritizing preventative maintenance to optimizing fleet utilization, the fundamentals persist. If you’re overlooking and neglecting essential safety precautions today, this could result in expensive repairs and potential safety hazards in the future. 🚧 Join Jeff Dickinson for a conversation on how to mitigate risk, enforce compliance,

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The ROI of Robotic Process Automation in Logistics

RPA Labs

As robotic process automation in logistics becomes more popular, some experts are left wondering if their return on investment (ROI) is worth the money they pour into yet another software service. Logistics management needs to determine the use of the RPA and whether the long-term benefits outweigh the short-term costs. ROI means significant improvement with the ability to process shipments faster and eliminate those tedious, time-consuming tasks.

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Five Ways to Reduce Driver Churn Rates in the Trucking Business

Turvo

Truck driver retention is important for a healthy fleet, but hard schedules and bad working conditions can cause high turnover. In fact, the yearly turnover rate for major truckload carriers increased to 92% in 2020, while it increased to 74% for smaller freight carriers. Although COVID-19 had an impact on these figures, the industry already had significant turnover rates for a variety of reasons.

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Company Tapping Satellites to Expand IIoT Logistics

IoT World Today

An industrial internet of things (IIoT) connectivity provider is ramping up its coverage after agreeing to add 72 satellites to its network through a partnership deal. Ingenu, a machine-to-machine IoT connectivity protocol provider based in San Diego, California, expects smart grids, smart factories, smart agriculture and smart cities to be serviced, along with connected mining, oil and gas installations and asset tracking and logistics.

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Founder of Tampa Bay’s Largest Hispanic-Owned Business Says He Treats Work as An Extended Family

Blue Grace Logistics

BlueGrace Logistics’ owner explains how growing up in a Cuban family influenced his life and work. By Jenny Dean | WTSP-TV. Published October 14, 2021. TAMPA, FL – As Hispanic Heritage Month comes to a close this week, we wanted to highlight another business that happens to be the largest Hispanic-owned company in Tampa Bay. The owner’s Cuban background has influenced the way he runs his company, now with more than 500 employees and still growing. “We’re constantly

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GEP Outlook Report 2024

Procurement and supply chain leaders have faced their share of disruption and economic turmoil these past four years. Whether from geopolitical tensions or the havoc caused by the pandemic and its aftershocks, plenty of challenges remain. Despite this, leaders are seeing a glimmer of light at the end of the tunnel — inflation is decreasing, interest rates are leveling off and supply chain volatility is easing.

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October Freight Market Update

Trinity Logistics

Stay up to date on the latest conditions impacting the freight market, curated by Trinity Logistics, through our Freightwaves Sonar subscription. . Not interested in reading? Wondering what’s happening in the LTL market? Check out our LTL special this month! MORE OF THE SAME. Realizing that this may sound like a broken record, freight volumes are still elevated.

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Thermo King Advancer wins PMI award

Logistics Business Magazine

Thermo King , a leader in transport temperature control solutions, has been awarded the global Project Excellence Award from the Project Management Institute (PMI) for launching Advancer – a disruptive re-imagining of the trailer refrigeration unit. “We are pleased to see the Advancer project recognised for its excellence,” said Francesco Incalza, president of Thermo King Europe, Middle East and Africa.

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There’s a backlog at U.S. ports. Here’s how Biden hopes to get you your goods, faster

ShipLilly

Updated October 13, 20213:52 PM ET Source NPR.ORG. [link]. President Biden on Wednesday addressed ongoing supply chain problems as major retailers warn of shortages and price hikes during the upcoming holiday season. The White House says plans are in place to increase capacity at major California ports and with large goods carriers, including Walmart, FedEx and UPS.

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Locus Robotics set for European expansion

Logistics Business Magazine

Locus Robotics , a leader in autonomous mobile robots (AMR) for fulfilment warehouses, is primed for expansion across the UK and Europe after completing an important milestone in its development – the opening of its European headquarters. The opening of the new facility in Amsterdam is the culmination of a busy autumn for the US company, which has seen it conclude its first major acquisition and complete its second major funding deal in the space of 12 months.

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Mastering Order Management: Backorders & Out-of-Stock Inventory

The unfortunate truth is that you will always have low stock and backorder issues with your supply chain. But that doesn’t mean you can’t be prepared to handle them. This brief video explores some of the primary drivers of inventory issues – and how modern technology and best practices can mitigate these issues and ensure a superb customer experience.

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The Benefits of Proof of Delivery Documents Integration for Touchless Management

MercuryGate

Determining the best way to approach the modern supply chain is carefully interweaving with contactless digital options. For years, supply chain professionals have been gradually moving toward a more unified digital strategy from drayage service through final-mile management, and everything has some sort of digital twin. Those strategies are now under the microscope for added […].

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Reach stacker arrives at “the end of the world”

Logistics Business Magazine

Dirección Provincial de Puertos – Argentina (DPP) recently accepted delivery of a Konecranes Liftace reach stacker for its operations in Ushuaia, at the southern tip of South America. Arriving in July 2021, it joined one other Konecranes reach stacker already on-site. The DPP oversees port activities in the Tierra del Fuego archipelago, including the port of Ushuaia, the southernmost city in the world.

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Turn to a 3PL to support intermodal rail transport in North Carolina

Kanban Logistics

Despite a slower September, intermodal rail transport volumes have increased significantly in 2021 as many shippers take advantage of this cost-effective mode of transport. In this article, we’ll take a closer look at the current state of intermodal rail and tell you how a third-party logistics (3PL) provider can support companies that take advantage of this mode of transport.

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