Thu.Oct 14, 2021

Outsourcing Fulfillment Services: Why Customer Service is Critical

Amware Logistics and Fulfillment

When outsourcing fulfillment services, you want your partner to be an extension of your own team. Is that your experience? Is your provider’s customer service team available to address your issues and answer your questions – fast? Ideally, the answer should always be ‘yes.’

Home Delivery: What Can We Learn from Europe?

Logistics Viewpoints

Home delivery strategy, tactics and performance is one of the most hotly-debated areas of logistics. The pandemic has increased the importance of home delivery, but also decreased the quality of home delivery performance.

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Data-Driven Solution Helps 3PLs Uncover Available Truckload Capacity

Food Logistics

Through the new Cooperative solution, 3PLs can gain real-time insight into terminating capacity and capacity that was previously hidden, cover more loads cost efficiently and automate processes. Transportation / 3PL/4PL

President Biden challenges private sector to tackle supply chain logjams

Supply Chain and Logistics

Apparently the main action so far is to jawbone LA and Long Beach to open for more hours. The Executive Directors of the ports are in line with this. But port governance gives them little actual power to open the … Continue reading → Logistics Ports Supply Chains collaboration container shipping labor relations longer hours ports supply chains

Minimizing Retail Supply Chain Disruptions in 2021 and Beyond

Speaker: Izaac Moran, Customer Success Manager, FourKites; Glenn Koepke, SVP of Customer Success, FourKites; and featuring interviews with supply chain experts from Dollar Tree and Best Buy

Register for our upcoming webinar to see how savvy retailers including Dollar Tree and Best Buy are leveraging real-time visibility across their end-to-end supply chains in creative ways to drive agility and thrive in today’s unpredictable environment.

Intermodal haulers fight off a 'system collapse' at ports as Biden pushes for more productivity

Overdrive Online

The supply chain strain and skyrocketing freight rates at the ports are creating money-making opportunities for some while leaving others out in the cold. In this series, Intermodal operators/owners paint a picture of a "perfect storm" hitting the ports. Business

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How fast can LA clear out its ships?

The Supply Chain Journal

Now that the ports of Los Angeles and Long Beach have moved to 24/7 operations , pressure is mounting to reduce the backlog of ships at anchor in San Pedro Bay. But more coordination will be required among the links in the Southern California supply chain before that can happen.

Sky-high rates turn intermodal challenges into opportunity

Overdrive Online

Owner-operator Lance Buttermore's cashed in on good rates with increased demand at the ports, yet ripple effects could linger for years in the form of higher goods costs for consumers -- and small trucking businesses, too, intermodal market players note. Business

Viewpoint: Here’s the truth behind the 24/7 port operations pledge

The Supply Chain Journal

This commentary was written by Lori Ann LaRocco. The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.

The ROI of Robotic Process Automation in Logistics

RPA Labs

As robotic process automation in logistics becomes more popular, some experts are left wondering if their return on investment (ROI) is worth the money they pour into yet another software service.

The Rise of Supply Chain n.0 – 5 Ways to Thrive on Change

Ready to learn how to thrive on change? In this eBook, our experts share the 5 key steps to executing Supply Chain n.0 strategies that thrive on change.

Death on the road: Families often struggle to get truckers home

The Supply Chain Journal

Recruiters for trucking companies nationwide are pulling out all of the stops when it comes to sign-on bonuses, pay incentives and social media campaigns to attract drivers to the industry.

A focus on 24/7 operations is front and center for Ports of Los Angeles and Long Beach

Logistics Management

P.A.M. Transportation: ‘Navigating the disruptions’ leads to a big Q3

The Supply Chain Journal

P.A.M. Transportation Services reported Thursday after the market close that its third-quarter earnings more than tripled year-over-year.

HMA eTicketing: What DOTs Care About


Navigating the world of eTicketing is new and the path is not always clear. Before COVID entered the scene, many states’ Department of Transportation (DOTs) piloted eTicketing. Then the pandemic shifted their efforts into high gear when it came to replacing paper tickets.

Is Digital Procurement Transformation Delivering on the Promise?

Is your digital transformation working, or is it still a work in progress? Download this report, from a GEP-sponsored survey from ISM, to check your performance and see how your peers are reaching their transformation goals.

Freight railroads support bottleneck relief at port terminals

The Supply Chain Journal

The U.S. freight rail industry is praising public and private measures encouraging supply chain partners to adopt operational practices that are 24 hours a day, seven days a week in order to relieve bottlenecks in the supply chain.

Plug Power Debuts First HYVIA Hydrogen Renault Master Van

NGT News

Plug Power Inc., a provider of turnkey hydrogen solutions for the global green hydrogen economy, has unveiled its HYVIA hydrogen Renault Master Van H2-TECH prototype at the 2021 Plug Power Symposium, the first time the new hydrogen fuel cell powered van is being shown in North America.


Embark Trucks tallies 14,200 prelaunch reservations for driverless software

The Supply Chain Journal

Editor’s Note: CORRECTS lead to say Embark would make significant progress toward rather than exceed first-year revenue target.

PGT Trucking Leases 100 Nikola Fuel Cell Transport Trucks

NGT News

Nikola Corp., a zero-emissions transportation and energy infrastructure solutions company, is collaborating with PGT Trucking Inc., an international multi-service flatbed transportation company, to advance electric drive heavy-duty transport.

SAP S/4HANA: 4 Tips to Get You Started on the Right Path

With SAP S/4HANA at the core of your digital transformation, you can empower your supply chain with intelligent process automation, unprecedented visibility, actionable insights and real-time collaboration.

Legislators, industry leaders agree collaboration key to driverless vehicle adoption

The Supply Chain Journal

It’s no secret that self-driving vehicles are a thing. From trucks to passenger vehicles to middle-mile delivery vans , companies across the transportation industry are doing everything they can to get drivers out of vehicles. But they can only do so much.

The Hard and Soft Savings That Come With Digitally Connected Supply Chains

Supply Chain Brain

As demand continues to shift to the omnichannel and e-commerce, supply chain strategies must proactively recognize any disruptions that threaten to undermine on-time and in-full (OTIF) order requirements

‘Unprecedented’ freight demand, labor challenges next year, Heartland Express says

The Supply Chain Journal

Truckload carrier Heartland Express recorded its best operating ratio Thursday since it began acquiring other carriers in 2013. The third-quarter result was a 75% adjusted OR, 650 basis points better year-over-year and 470 bps better than the second quarter.

Five Ways to Reduce Driver Churn Rates in the Trucking Business


Truck driver retention is important for a healthy fleet, but hard schedules and bad working conditions can cause high turnover. In fact, the yearly turnover rate for major truckload carriers increased to 92% in 2020, while it increased to 74% for smaller freight carriers.

4 Critical Steps to Build into Your Digital Logistics Strategy

Up your logistics game by empowering your supply chain with AI-powered analytics, real-time collaboration, IoT-enabled track and trace, and cognitive decision-making to achieve digital logistics success. Build your strategy around these 4 critical steps.

FRA, states develop 40-year plan to bolster Midwest passenger rail

The Supply Chain Journal

The Federal Railroad Administration and regional and state stakeholders have unveiled a 40-year plan aimed at restoring and boosting the existing passenger rail network in the Midwest.

Regional last-mile carriers LaserShip and OnTrac come together to establish a new national network

Logistics Management

While the parcel duopoly of UPS and FedEx remains alive and well, at a time when e-commerce activity continues to see no signs of slowing down, that, by no means, that the smaller regional small package delivery carriers have been left out in the cold.

How warehouses can streamline safety training for peak-season hires

The Supply Chain Journal

Supply chain anxiety is mainstream news this peak retail season. As of Oct. 5, 55 ships were anchored off the coast of California. Big retail is preparing the public for imminent shortages, while truckers are working tirelessly and bracing themselves to deal with pent-up demand.

Electric Last Mile Mobility Lab Opens to Develop Advanced Solutions for Fleets

NGT News

Electric Last Mile Solutions Inc., a pure-play commercial electric vehicle (EV) company focused on redefining productivity and sustainability for the last mile, has announced the opening of its Urban Mobility Lab in San Francisco – ELMS’ new tech hub for innovative electric vehicle fleet solutions.

A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle. To make the most of this disruption, you need to understand the economic drivers, develop a strong strategy for unearthing valuable talent, and use the latest tech tools to get the job done. Read this guide to get your recruiting practice ready to thrive in the new normal.