Fri.Sep 24, 2021

Amazon Effect: What Does Amazon Teach Us With Its Obsession Over Customer Experience


Amazon captures more than 30% of all e-commerce activity. Most people today have likely used its services at least once. As an innovator in customer service across multiple industries, this market giant has forever transformed the face of retail as it is known today.

Amazon’s Retail Strategy with Rick Watson

The Logistics of Logistics

Amazon’s Retail Strategy with Rick Watson. Rick Watson and Joe Lynch discuss Amazon’s retail strategy.


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Container ships now piling up at anchorages off China’s ports

The Supply Chain Journal

There are over 60 container ships full of import cargo stuck offshore of Los Angeles and Long Beach, but there are more than double that — 154 as of Friday — waiting to load export cargo off Shanghai and Ningbo in China, according to eeSea, a company that analyzes carrier schedules.

New C.H. Robinson offering addresses spot market savings for shippers

Logistics Management

The new offering, entitled Market Rate IQ, was created by the company’ technology incubator, C.H.

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Procurement: 5 Tips to Deliver Value Beyond Savings

Now is the time for procurement teams to redefine themselves – from buyers to strategic partners across the supply chain. Take the first step today. Discover five tips for delivering procurement value beyond savings.

TFI needs drivers at leaner, meaner UPS Freight successor

The Supply Chain Journal

TFI International bought UPS Freight with plans to make the LTL carrier “lean and mean,” a turn of phrase CEO Alain Bédard likes to use. While the company is implementing that strategy, including recent cuts to salespeople, one thing it needs more of is truck drivers.

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FedEx plays game of chicken with parcel shippers’ budgets

The Supply Chain Journal

The hole that FedEx Corp. finds itself in is, in some respects, not of its own digging. It can’t force people to accept job offers, nor can it control the wages its competitors are willing to pay.

Blume Global heralds a new investment round

Logistics Management

Blume officials said that this round of investment values Blume Global at $500 million, with Bridgeport joining funds managed by affiliates of Apollo Global Management and EQT as equity investors in the company


Dynamic rating promises increased transparency, profitability

The Supply Chain Journal

The logistics industry has experienced an undeniable technological revolution over the past several years. Companies across the supply chain are embracing technology to level up their businesses, automate tedious tasks and bolster their bottom lines.

U.S. rail and intermodal units are mixed, for week ending September 18, reports AAR

Logistics Management

Rail carloads—at 234,790—saw a 3.5% annual increase, and intermodal containers and trailers—at 270,832 units—were off 8.3


The Rise of Supply Chain n.0 – 5 Ways to Thrive on Change

Ready to learn how to thrive on change? In this eBook, our experts share the 5 key steps to executing Supply Chain n.0 strategies that thrive on change.

Supply chain woes drag down Nike sales

The Supply Chain Journal

Snarled supply chains and lost production from factory closures due to COVID are dampening Nike Inc.’s s revenue growth through a combination of lost sales and higher transportation costs. Nike (NYSE: NKE ) reported $12.25 billion in revenues for the quarter ended Aug.

Podcast | China vs. Southeast Asia: Where Is Manufacturing Going?

Supply Chain Brain

You might think that the recent spate of supply chain disruptions would have caused a stampede of manufacturers out of China, or at least prompted them to diversify sourcing. But that hasn’t been the case

ENERGY Transportation Group ranks among Canada’s top growing companies

The Supply Chain Journal

ENERGY Transportation Group has been named one of Canada’s Top Growing Companies , according to the recently released annual list from The Globe and Mail.

Thomas Wittenschlaeger Set to Lead AYRO as CEO

NGT News

AYRO Inc., an engineer and manufacturer of light-duty, urban and short-haul electric vehicles (EV), has named Thomas M. Wittenschlaeger as CEO. He has more than 25 years of executive experience in growing technology-driven engineering and product development companies.

SAP S/4HANA: 4 Tips to Get You Started on the Right Path

With SAP S/4HANA at the core of your digital transformation, you can empower your supply chain with intelligent process automation, unprecedented visibility, actionable insights and real-time collaboration.

Most dazzling fall foliage spots for truckers

The Supply Chain Journal

Fall officially began Wednesday afternoon in the continental U.S., ushering in the season of football, fun and foliage. For truckers on the road, it’s a chance to enjoy the beauty of the leaves changing colors across the country.

Challenges Posed by the Global Supply Chain in the Modern Era

MTS Logistics

This past year and half has shown us that global supply chains can be very fragile.

Federal watchdog sues BNSF over alleged sexual harassment

The Supply Chain Journal

The Equal Employment Opportunity Commission (EEOC) has filed a lawsuit on behalf of female employees alleging a sexually hostile work environment at BNSF ’s rail yard in Alliance, Nebraska.

How Much Did the Covid Pandemic Affect the Global Food Supply Chain?

United World Transporation

The COVID-19 pandemic shook the world to its very foundation. No more was the shock felt than in the global food supply chain, which was heavily disrupted at the start of the pandemic. However, despite the amassing problems, the supply chain rebounded and, in some ways, strengthened.

4 Critical Steps to Build into Your Digital Logistics Strategy

Up your logistics game by empowering your supply chain with AI-powered analytics, real-time collaboration, IoT-enabled track and trace, and cognitive decision-making to achieve digital logistics success. Build your strategy around these 4 critical steps.

‘A major forecast haircut in a period of ripping demand’

The Supply Chain Journal

The lingering shortage of semiconductors, the spread of the delta variant of COVID and constrained supplies of other components led ACT Research to dramatically reduce its projection for heavy-duty truck production on Friday.

The big reveal: From a Western Star 4900EX to a home on the road for this owner-op with 'celebrity renovator'

Overdrive Online

Owner-operator Debbie Desiderato on bottom-line business impacts likely from her TransFix My Rig sweepstakes win, after custom work by Jason Cameron. Also: FMCSA's input on COVID hours of service waiver's reporting requirement, more. Overdrive Radio

Worldwide Flight Services acquires Texas-based cargo handler

The Supply Chain Journal

France-based Worldwide Flight Services (WFS) announced Friday it has acquired Pinnacle Logistics, a provider of cargo-handling services for the aviation market across the U.S.

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China’s power cuts widen amid shortages and climate push

The LoadStar

Word is just in that the Chinese government has cut power supplies to some factories, effective immediately, for four days, as a result of environmental non-compliance. Factories in more than 10 provinces are affected, including Jiangsu, Zhejiang and Guangdong.

Cognitive Manufacturing: 4 Strategic Pillars That Drive Successful Outcomes

Manufacturers are eagerly embracing Industry 4.0 to gain end-to-end supply chain visibility, reduce OpEx spend, improve asset health and accelerate time to market. Explore the 4 strategic pillars that drive successful cognitive manufacturing outcomes.

Grocers love online sales. They hate the impact it is having on margins

The Supply Chain Journal

The COVID-19 pandemic accelerated online grocery sales, but for traditional grocers, the rise in sales is eroding margins and driving growth in an unprofitable business sector. That is the big takeaway from a new study of 206 U.S.

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Retailers: how to survive and thrive through a ‘pingdemic’

Logistics Business Magazine

Retailers have had it rough, to say the least. With Brexit and the pandemic causing a wave of uncertainty, brands saw themselves facing never before seen challenges.

Shell shifts sustainable fuels focus to aviation sector

The Supply Chain Journal

Royal Dutch Shell ( NYSE: RDS.A ) is building on its sustainable transition goals with an ambition to produce 2 million metric tons of sustainable aviation fuel (SAF) per year by 2025. Currently, sustainable aviation fuel accounts for less than 0.1% of the world’s use of aviation fuel.

Sharp increase in aviation cyber attacks leaves air cargo vulnerable

The LoadStar

In the week that CMA CGM suffered a data breach, eyes are once again on cyber security. But while the shipping lines (eg Maersk) and forwarders (ECU Worldwide, Toll Group) have taken the vast majority of headlines, the threat in air cargo is also high.

Is Digital Procurement Transformation Delivering on the Promise?

Is your digital transformation working, or is it still a work in progress? Download this report, from a GEP-sponsored survey from ISM, to check your performance and see how your peers are reaching their transformation goals.