Same-Day versus Next-Day Delivery

Logistics Trends and Insights

It was more than a few years back, prior to the e-commerce boom, when consumers waited weeks for delivery of catalog ordered merchandise. While the consumer never liked that type of extended delivery window, they just accepted the overall lousy value proposition for home-delivered merchandise. Then in 1998, FedEx purchased RPS, a small parcel delivery company whose focus was delivery to retail stores and in many lanes, they delivered those B2B shipments one day faster than UPS.