The compliance, safety, and accountability (CSA) score is one of a fleet’s most important metrics. The score is based on different metrics like total accidents, unsafe driving, hours-of-service (HOS) noncompliance, vehicle maintenance, and more.

The score is a percentile from 0-100, and the lower your score is, the better. A low CSA score will make it easier to attract good employees and lucrative business opportunities to your carrier.

Continue reading below to find out how you can lower your CSA score with a few simple tips.
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Keep Well Maintained Vehicles

Vehicle maintenance violations can impact your CSA score heavily. On top of that, poorly maintained vehicles are more likely to be involved in an accident.

We know it isn’t easy to keep up with new vehicle maintenance criteria, but many maintenance violations are easily avoidable.

Some of the most common violations are for broken lights, tire depth and pressure, and brake violations. Having a reliable pre-trip inspection can help you avoid the 8 points added to your CSA score.

Use Electronic Logging Devices (ELDs)

ELDs and E-logs can help you keep your CSA score down by keeping track of a driver’s hours-of-service (HOS). Many CSA violations are from drivers exceeding their HOS.

ELDs and E-logs make it easy for your dispatchers to keep a close eye on when a driver is approaching their limit. Drivers themselves will also be able to know when they should stop driving.

One of the most significant advantages of keeping a driver within their HOS is to reduce fatigue and drowsiness. It’s estimated that fatigued drivers cause 30-40% of all heavy truck crashes.

Another benefit of ELDs and E-logs is that drivers can avoid another common violation—outdated logs. With E-logs, drivers can focus on driving and don’t need to worry about logging their hours.

Drive Safer

The most significant impact on your company’s CSA score is reckless driving violations and accidents. Of course, non-preventable accidents do happen, but most of them can be prevented.

That’s where your drivers come in, and those with good driving records and years of experience are less likely to have accidents.

However, you don’t need to stop there, and you can continue to invest in your drivers with training. Many companies use driver training to punish driving violations, but added training can make your drivers more reliable and safer.

On top of that, you can implement better policies in your company that focus on safety. Having zero tolerance for speeding and distracted driving could protect your fleet from preventable accidents.

One last alternative is to implement driver recording technology. These cameras record your driver and the road to determine if they’re driving aggressively or distracted.

The software coupled with these cameras can warn the driver and keep you informed about their performance.

Keep Your CSA Percentage Low

Don’t know what your CSA score is? Head over to the official website to check what your rating is.

If your score is low, you’ll want to keep it there. If it’s higher, you’ll need to improve it by having good vehicle maintenance, driver safety, and effective policies.
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