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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud.

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Customer Service Continues to be King at ShipMonk

Ship Monk

2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer service is a 365-day a year duty, but today the Business Intelligence Group is shining an extra light on this critical component to any company’s success by announcing the winners of the BIG Excellence in Customer Service Awards.

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7 Reasons Why ShipMonk is the Smart 3PL Choice

Ship Monk

Just as online shoppers have a lot of choices when it comes to where to take their business, ecommerce brands have many options for where to take theirs in terms of order fulfillment. While there are plenty of 3PLs out there that your ecommerce brand could consider for its order fulfillment needs, not all are equal. accuracy.

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The HDVI Story with Chuck Wallace

The Logistics of Logistics

Chuck is the CEO and Co-founder of High Definition Vehicle Insurance (HDVI) , where he leads an experienced team of insurance, technology, and trucking industry experts who deeply understand the challenges of today’s fleets. HDVI’s Shift tool uses a fleet’s own real-time telematics data to charge a fleet the cost of their actual risk.

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Top Ecommerce Trends for 2024

Ship Monk

We can’t predict when joggers will go out of style (never, we hope) but we are pretty good at predicting ecommerce trends. Since ShipMonk is a third-party logistics provider (3PL for short), we’re well situated to observe the ecommerce supply chain from end to end. Here are a few of the trends we think are going to be big in 2024.

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Everything to Know about Ecommerce Data Security

Ship Monk

Every ecommerce business that becomes a ShipMonk 3PL client is a priority. Of course we’re talking about your ecommerce store’s data security. Why is Ecommerce Cybersecurity Important? Privacy Preventing third parties from accessing private information is a high priority when running an ecommerce store.

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What is B2B Fulfillment?

Ship Monk

As ecommerce brands grow and their products become more popular, one of the common paths to accelerated growth is having your products get picked up by a specialty store or big-box retailer. Maybe your ecommerce business is not at that stage yet. Can your 3PL handle B2B fulfillment or retail fulfillment? Should you care?