Survey: Brands Balancing Cost of Fast Delivery With High Demand
Supply Chain Brain
MAY 6, 2024
Nearly half of consumers surveyed said that they would be unlikely to purchase an item if the delivery time was too slow.
Reader Survey on AGV/AMR Usage
Logistics Business Magazine
APRIL 26, 2024
Logistics Business magazine is carrying out a market research reader survey of our international readership on the usage and uptake of AGVs (automated guided vehicles) and AMRs (automated mobile robots). This exclusive new survey focuses on automated warehouse vehicles and automated forklifts. Thanks in advance.
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Survey Results: AGVs & AMRs – Read Now
Logistics Business Magazine
OCTOBER 11, 2023
Logistics Business conducted a reader survey with BlueBotics on the usage of automated vehicles in the warehouse. The survey results have now been published and are available to read or download here. We hope you find it useful and will be bringing you further surveys in future. And, what might happen next?
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Survey: AGV & AMR technology. Take part now
Logistics Business Magazine
NOVEMBER 22, 2022
Logistics Business , in conjunction with BlueBotics , is carrying out a market research survey of our readers. The exclusive survey focuses on automated warehouse vehicles, specifically AGVs and AMRs and automated forklifts. It covers their usage, navigation technology, tasks, challenges and purchasing. Click here to enter.
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BigCommerce survey reveals what e-commerce shoppers want
Supply Chain and Logistics
SEPTEMBER 26, 2022
Apparently, the most-purchased e-commerce items are fashion products. People want free shipping. That’s the biggest motivator – like good logistics pros they are looking at total landed cost. It’s more important than discounts. Knowing what consumers seem to want should … Continue reading →
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Survey reveals channels to online success
Logistics Business Magazine
AUGUST 2, 2022
a global shipping and mailing company that provides technology, logistics and financial services, has released new data from its BOXpoll survey revealing key insights for UK retailers selling to US consumers. The BOXpoll survey questioned 400 US-located online shoppers who purchased from UK brands in the past six months.
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The Power of Purchase Order Collaboration: A Game-Changer in Managing Direct Spend
Logistics Viewpoints
JUNE 29, 2023
It is crucial for organizations to understand the importance of Purchase Order collaboration to effectively manage their direct spend, optimize operations, and mitigate risks. The post The Power of Purchase Order Collaboration: A Game-Changer in Managing Direct Spend appeared first on Logistics Viewpoints.
The Amazon-Effect Survey: How Does Customer Experience Affect Your Supply Chain?
Turvo
MARCH 31, 2021
Take the Survey. In pursuit of helping businesses put their supply chains at the heart of customer experience, we’ve put together a market survey to poll industry professionals. As an exchange for survey participants’ time, Turvo will provide a complimentary report to those who complete the poll. appeared first on Turvo.
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Infographic: Bringg 2021 Retailer Survey
Bringg
JANUARY 26, 2021
Consumers have grown accustomed to buying everything from staples to discretionary items online, and relying on multiple delivery and fulfillment methods to receive their purchases. We surveyed 1,000 retailers, asking them to assess their delivery and fulfillment operations today, and their priorities for this year.
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Survey Shows Strong Support for EVs Regardless of Income
NGT News
JULY 24, 2019
A new survey conducted by Consumer Reports (CR) and the Union of Concerned Scientists (UCS) shows that 63% of prospective car buyers in America have some interest in electric vehicles (EVs). Breaking this down, 31% would consider one for their next purchase, 27% would consider one at some point down the road and 5% say […].
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Survey: e-commerce consumers have high delivery expectations
Logistics Business Magazine
MAY 13, 2021
GreyOrange , a global software provider that leverages artificial intelligence, machine learning and smart robots to optimise fulfilment operations, has revealed the results of a new survey which shows that almost half (45%) of consumers across EMEA expect online orders to be delivered within two days.
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Pressure from Amazon may be forcing retailers to offer more shipping options, notes new survey
Logistics Management
JULY 17, 2019
Half of the nearly 3,000 consumers surveyed said they avoid retailers that do not offer free shipping, and 84% said they’ve specifically made a purchase because shipping was free.
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Energy Transition in Supply Chain
Logistics Viewpoints
FEBRUARY 7, 2024
A recent ARC survey looked at reasons to address sustainability. This survey included over 400 respondents across a number of industries. For example, most people expect free next-day delivery for online purchases as a result of Amazon Prime. And more consumers are looking at sustainability as a key motivator for purchasing.
Adderall Supply Crunch Hits Pharmacies on Delivery Disruptions
Supply Chain Brain
AUGUST 20, 2022
The National Community Pharmacists Association surveyed store owners and managers about their experiences purchasing brand and generic Adderall between July 25 and Aug. Of the 358 who responded, 64% said that the medicines were on back order, the group said.
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Purchasing Index Shows Manufacturing Slows to a Nine-Month Low
Material Handling and Logistics
SEPTEMBER 4, 2018
Manufacturing Purchasing Managers’ Index slowed to 54.7 The slowdown was expected by economists surveyed by Bloomberg. The seasonally adjusted IHS Markit U.S. in August, down from 55.3 This is the weakest improvement since last November. manufacturing sector.
Editor’s Choice: Consumers Will Wait for Sustainability
Logistics Viewpoints
JANUARY 24, 2023
Survey Says: 86% of Consumers Willing to Delay E-commerce Delivery in Favor of Sustainability Note: Today’s post is part of our “ Editor’s Choice ” series where we highlight recent posts published by our sponsors that provide supply chain insights and advice. The Blue Yonder survey is encouraging on that front.
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Are You a Buyer of Logistics Services? Take the 3PL Survey
GlobalTranz
OCTOBER 9, 2017
Editor's Note: Our friend, Jim Bierfeldt with LogisticsMarketing.com , came up with a 3PL Survey for buyers of logistics services. Take the survey below. Over the past few years, we have surveyed about 350 different buyers of logistics services. Three themes emerged from survey results : YOU DON’T KNOW MY BUSINESS!
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48 Shipping Heavy Freight: Four Functions You Should Ask a Fulfillment Center To Help With
Amware Logistics and Fulfillment
JUNE 28, 2018
For example, according to a survey conducted by AlixPartners in 2016, 88% of consumers are willing to purchase an appliance online – a vast increase over the comparatively lower 62% that were open to it in 2012. Today, such heavy freight orders are commonplace.
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This Week in Logistics News (November 25 – December 1)
Logistics Viewpoints
DECEMBER 1, 2023
million shoppers hit the stores and the internet to capitalize on Black Friday and Cyber Monday deals, according to a survey by the National Retail Federation. The top gifts were clothes and accessories, which about half of those surveyed purchased, and toys, which nearly a third of people surveyed bought.
7 Distribution Operations Issues Highlighted in Industrial Distribution’s 68th Annual Survey
GlobalTranz
MAY 15, 2015
The results have been tabulated for the 68th annual Survey of Distribution Operations. By identifying the most pressing concerns in the industry, the survey provides statistics and conclusions which the distributors can use to help maintain their business evolution in our technology based world. Demographics.
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96 eCommerce Insights: The Evolution of Consumer Demand
Bringg
SEPTEMBER 20, 2018
They surveyed over 1,400 online shoppers to analyze their habits, preferences and expectations. Looking at the survey results, 90% said that they highly value free returns when making online purchases; and 91% say free shipping influences future purchases. Omnichannel is Omnipresent. Clothing, Tech and Beauty.
eCommerce 101
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Why Sustainable Home Delivery Results in Greater Sales and Profitability
Logistics Viewpoints
SEPTEMBER 30, 2022
Second, the pandemic kicked online buying and home delivery into “high gear” as many consumers embraced its convenience and dramatically expanded the scope of their online purchasing. Consumers are making purchasing decisions based upon environmental impact. So, how are these two trends mutually beneficial?
How E-Commerce is Changing Returns
Kuebix
SEPTEMBER 20, 2019
E-commerce platform Yotpo reported that 88% of fashion shoppers surveyed have returned fashion items purchased online in the […]. While they have always been an integral part of shopping, online orders are significantly increasing their presence in the retail and e-commerce industries.
REPORT: The Rise of E-commerce and Returns Culture
Logistics Business Magazine
MAY 23, 2023
Körber’s 2023 State of Shipping and Returns Survey reveals that 70% of e-commerce consumers have experienced a delayed online order in the last six months, affecting their overall view of the brand. Körber’s 2023 State of Shipping and Returns Survey looked at changing consumer expectations and what drives customer satisfaction.
Balance Needed Between Shoppers’ Demands and Privacy Concerns
Material Handling and Logistics
SEPTEMBER 17, 2018
A majority of consumers in new survey said they’re concerned about their online and in-store shopping history, such as transaction history and online searches, being used to provide better, more personalized service. and Centiro explored consumer trends in key markets in its 2018 Global Consumer Survey, released on Sept.
Status Updates and ETA Top Customer Must-Haves, Says Survey
Logistics Business Magazine
APRIL 24, 2018
Over three-quarters of consumers want to receive updates on the status of their orders when purchasing goods, and they won’t hesitate to switch brands if supply chain performance fails to meet their expectations. Seventy-eight percent of consumers surveyed expect to receive updates on the status of their orders.
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The U.S. Supply Chain Needs You!
Logistics Viewpoints
AUGUST 4, 2021
Just last month I noted that warehouse labor productivity was hindered extensively by COVID-19 and that 80 percent of ARC’s warehouse survey respondents anticipate an increase of order throughput volumes in 2021. Put differently, wage inflation beyond general inflation is a purchasing power gain to the worker.
How is the Logistics Economy Holding Up?
Logistics Viewpoints
OCTOBER 18, 2023
These are questions ARC Advisory Group will seek to answer in our online survey research of supply chain executives over the next few months. Manufacturing Purchasing Managers Indexes The J.P. Is supply chain resilience still a priority for C-level executives? However, imports of industrial supplies appear to be declining.
The Changing Nature of Returns Management
Logistics Viewpoints
JANUARY 27, 2021
The return rate on e-commerce purchases is typically at least double that of in-store purchases. In my latest omni-channel fulfillment survey, respondents were asked about how they handle returns, from a process standpoint as well as from a cost recovery standpoint. The same is somewhat true for returns.
Consumers dissatisfied with sustainability of retail delivery
Logistics Business Magazine
SEPTEMBER 12, 2022
Descartes Systems Group , a global leader in uniting logistics-intensive businesses in commerce, has released findings from its survey ‘Retailers: Sustainability is Not a Challenge, It’s an Opportunity’, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations.
Half of Large CV Fleets Could be Hybrid or Electric by 2025
Logistics Business Magazine
AUGUST 2, 2023
(NYSE: IOT), a pioneer of the Connected Operations Cloud, today announced new research, revealing that over half (55%) of physical operations leaders surveyed in the UK and Ireland could have a hybrid or electric fleet by 2025, rising from 42% currently.
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The three biggest risks in logistics
Logistics Business Magazine
NOVEMBER 23, 2022
A survey series by the Logistics Hall of Fame in cooperation with the logistics insurance broker Schunk Group looks at the current risks facing the logistics industry and how companies are preparing against them. The survey shows the current mood in the logistics industry and is not representative of the industry as a whole.
How to Perfect Your Customer Experience
GoShip Blog
JULY 14, 2022
A recent survey by SuperOffice found that 86% of customers are willing to pay a higher price just for a better experience. From the moment they consider purchasing your products/services to when they eventually make the purchase. Surveys help you see, from the eyes of the consumer. Why customer experience matters.
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The State of Home Delivery: Plenty of Room for Improvement
Logistics Viewpoints
APRIL 21, 2022
Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. The results of the research are a good news, bad news story.
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Shipping costs biggest concern for online shoppers
Logistics Business Magazine
DECEMBER 8, 2021
As many people make multiple purchases with a view to returning items that don’t fit, costs can soon mount up, undermining the apparent convenience and cost efficiency of virtual vs high street shopping. Another key concern, the survey revealed, was that some retailers have made the returns process unnecessarily difficult to navigate.
Warehouse Performance Objectives Continue to Evolve
Logistics Viewpoints
MAY 17, 2023
These purchases were no longer influenced by factors such as retail center convenience, shelf height, or retail staff. ARC developed a survey in Q1 of this year and solicited responses from practitioners to obtain additional insight from the market. But the results of the survey do identify some trends.
The Evolution of Retail and Customer Expectations
Talking Logistics
MARCH 26, 2019
As the evolution of retail and the way consumers purchase goods continues to change, meeting the challenge to effectively serve both consumers and retailers is a strategic challenge for both shippers and carriers. Ninety-six percent of Americans have made at least one online purchase and 51% of those surveyed say they prefer to shop online.
Editor’s Choice: 5 Steps to Creating a Profitable Same-Day Fulfilment
Logistics Viewpoints
JUNE 16, 2022
According to a survey by Gatepoint Research, 40% of retailers are focusing on this as one of their 2022 priorities. What a customer wanted to purchase from one location but had to travel elsewhere to get becomes important to understand. The same-day delivery market is forecast to double over the next three years.
Germany Ahead of UK in Digitised Supply Chain, Says Survey
Logistics Business Magazine
MAY 24, 2018
A new survey analyses the maturity levels of large UK and German companies in their efforts to digitise their supply chain ecosystems – with a focus on sustainability and transparency drivers. The survey among 150 supply chain decision makers* reveals a major difference between Germany and the UK.
The Power of the Network: ERP vs. Spend Management
Logistics Viewpoints
AUGUST 15, 2022
GEP and the North Carolina State University (NCSU) Supply Chain Resource Cooperative surveyed supply chain, procurement and IT professionals across a range of industries to gain insight into their priorities and strategies regarding supply chain resilience and optimization. Procurement solutions are often updated with purchased information.
Managing the Realities of the “New Normal” LTL Shipping Environment
Blue Grace Logistics
DECEMBER 15, 2022
Rising online purchases over the past few years have increased the need for LTL. So, to learn more about these challenges and how companies are addressing rate increases, capacity restraints, and other issues, we sponsored a survey. More than 67% of those surveyed experienced LTL cost increases of 5-14%. The Logistics Blog®.
This Week in Logistics News (January 27 – February 2)
Logistics Viewpoints
FEBRUARY 2, 2024
In some cases, shoppers can send back different items than the ones they bought, return stolen items or claim a purchase never got delivered when it really did. percent of returns, or $101 billion worth, were fraudulent last year, according to a survey by Appriss Retail and the National Retail Federation. Retailers estimate 13.7
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Email Tips for Ecommerce Businesses
Ship Monk
FEBRUARY 3, 2024
These people are genuinely interested in your product — so much so, that they have purchased your products. These tools can be used to identify where the visitor came from, how long they stay, what pages they visit on your website or shopping platform, and whether they purchase anything. Show me how you can solve a problem for me.
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UPS Global Pulse of the Online Shopper study highlights myriad consumer preferences
Logistics Management
APRIL 11, 2018
The survey is based on feedback from a comScore survey of more than 18,000 global online shoppers and was issued over the first three quarters of 2017. UPS said this study evaluated consumer shopping habits from pre-purchase to post-delivery, with respondents having made a minimum of two online purchases over a three-month timeframe.
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