2020 Nexstar Super Meeting: What We Experienced

Nexstar Partner Portal

As a leader in custom enterprise resource planning (ERP) software for field service businesses, WorkWave ServMan strives to connect with customers and provide them with the comprehensive tools and valuable insight they need to run their businesses efficiently and reach their full potential as they continue to grow into the future.

This year’s Nexstar Partner Portal provides those who attended the virtual 2020 Nexstar Super Meeting with the flexibility to explore recorded sessions from the event, including sessions loaded with actionable insights from ServMan experts. The portal is filled with actionable information, including deep dives into ServMan’s ERP field services software, as well as the opportunity to speak with experts and consultants at no charge through the end of 2020.

Be sure you take the time to check out the breakout sessions, as they were all extremely helpful and geared towards helping both you and your organization to become better leaders and entrepreneurs. Even the ServMan team learned valuable lessons during each session, finding new tips for managing our teams and new approaches to forming business strategies.

ServMan believes that to be great, an organization must have a great leader; that leader has to be able to understand the needs of their customers in order to provide exceptional service that is second to none. We pride ourselves on making sure our software fits the needs of all divisions and departments in your organization, providing the tools your team needs to excel at their respective responsibilities. From a full general ledger to inventory management, ServMan has all you need to lead your team effectively in one unified system—no matter how large your business is.

The Show

Knowing this year’s Super Meeting was going to be different from earlier meetings, Nexstar made sure to seek out the best of the best for the show’s keynote speakers. They included Patrick Lencioni, John Maxwell, Jocko Willink, John Warrillow, and Jack Tester, departing CEO of Nexstar.

While 2020 has been full of uncertainty, Nexstar truly made a commitment to getting each attendee in front of the best leaders for a truly memorable experience. Lencioni, Maxwell, Willink, Warrillow, and Tester delivered incredible perspectives into what it takes to form an efficient team and what it takes to lead effectively.

While each keynote speaker comes from a very different background and built their leadership experience in unique ways, they all brought inspiring points of view to the meeting. It was especially fascinating to compare and contrast the key takeaways from speakers with different backgrounds, such as Willink, who grew his leadership skills with Navy SEAL Teams during his time in Iraq, and Lencioni, whose background is in business and team management. I highly encourage everyone to view their sessions and to look into their respective writings to learn even more about their inspiring experiences.

Jocko Willink: Extreme Ownership & Decentralized Command

The 4 Laws of Combat

1. Cover and Move: The team rules. Each member of a team has a role, and if one fails we can’t move toward our goals. Leaders must work to ensure there’s no friction within the team so that the team can work cohesively.
2. Simple: Clear and concise direction is essential to having people follow directions, so leaders need to make sure every member of the team understands their role and responsibilities.
3. Prioritize and Execute: Stay calm and follow the processes laid out in order to complete each initiative effectively; focusing on too many initiatives at once is likely to lead to the failure of them all. Instead, take the time to focus on individual goals and the processes that will help to achieve them. Slow is smooth, and smooth is fast!
4. Decentralized Command: Each individual needs to make decisions and be a leader in their own right, ensuring that the team is always able to function efficiently and achieve its goals.

Patrick Lencioni: The Motive

1. Tough conversations can be uncomfortable, but they are necessary to progress.
2. Team meetings are vital to effective teamwork.
   1. Meetings that are uncomfortable are still beneficial if they serve a purpose.
   2. The better the meeting, the longer it is.
3. The development of the team is an ongoing endeavor and should be viewed as a constant work in progress.
4. Communicate with your teams early and often; successful organizations have great communication skills.
5. The days of simply barking orders to employees are over. The best leaders tailor communications to each employee’s personality, working to foster a more communicative environment.

It’s easy to see that Nexstar went above and beyond to provide members with truly valuable perspective and insight during the Nexstar Super Meeting, but you need to see the sessions for yourself to get the most out of all these inspiring keynote speakers had to share. Be sure to check out the Nexstar Partner Portal to see these insightful sessions for yourself, and be sure to explore ServMan and see how customizable ERP software can help you to lead your team more efficiently and drive profitability today!