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Customer Communication: Personalization, Self-Service and Social Media Take Center Stage

WorkWave

As technology continues to advance, companies are able to adopt new approaches that prioritize personalization, self-service options and social media interactions into their communication channels. Learn more about Communication Center and start managing all of your customer conversations in one place today! Namely, response time.

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Criminal Investigation Opened into Vessel Involved in Baltimore Bridge Collapse

MTS Logistics

Federal Bureau of Investigation (FBI) has begun an investigation probing the container vessel Dali that crashed into Baltmore’s Francis Scott Key Bridge last month, according to multiple media outlets. Multiple teams were present with several small boats pulling up alongside the massive ship.

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What About the Sisterhood in Trucking?

Women in Trucking

Over the last few years, I’ve read on social media how the brotherhood (and sisterhood) of trucking is long gone and how much trucking has changed. The good news, we made it to our home dealer, Tri State Truck Center of Joplin, Missouri. Instead, things got worse. The bad news was we needed a new turbo.

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Hyundai’s Green Revolution: Pioneering Hydrogen Technology and Innovation in Southeast Asia

Logistics Viewpoints

At CES 2024, Hyundai conducted Media Day, highlighting their strategic theme “Ease Every Way”, a transformation powered by hydrogen and driven by software, which includes the new “HTWO Ecosystem” and “Software-Define Everything (SDx)” strategy. The seven-story center, spanning 86,900 square meters, has been operational since early 2023.

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WorkWave Achieves Continued Strong Performance With 36% Revenue Growth and 120% Net Revenue Retention in Q1 2023

WorkWave

WorkWave released its full-service Communication Center that streamlines and unifies end-customer interactions across multiple types of interactions to improve the customer experience, customer service and the greater workflow from lead to completion of service. Communication Center] elevates our customers’ experience,” said Wood.

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Top Ecommerce Trends for 2024

Ship Monk

Options might include a branded online store, social media shopping channels, a mobile app, selling wholesale to a big-box retailer, or through one or more marketplaces like Amazon or Walmart. The next logical step is to go wholesale, but not all fulfillment centers are prepared for it. ShipMonk Fulfillment Center Locations 6.

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ShipMonk Opens its 11th State-of-the-Art 3PL Fulfillment Center in Dallas-Fort Worth, TX

Ship Monk

ShipMonk , a first-in-class ecommerce 3PL company, is excited to announce the expansion of our fully-integrated fulfillment center network to Dallas-Fort Worth, Texas. Dallas-Fort Worth marks the 11th location in ShipMonk’s growing global network of 1st party fulfillment centers. Quick Texas Fulfillment Center FAQs.

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