Gartner thinks companies are finally starting to take security and protection of data seriously, and will focus more on the very practical improvements to operations they can make using IT. Big data, AI and other tech will play a role, but in service to other goals.
This is a good trend. For years we’ve known that cybersecurity requirements were preventing the full realization of computing’s ability to change how we work. Finally people are putting more effort into real solutions. If it works, it will be a giant step ahead.
Focusing on making sure customers and workers can mprove their productivity will also yield big benefits. If we use AI and data-driven decisions for that, and adopt the agile, experimental approach, great strides can be made.
AUTHOR Naomi Eide @NaomiEide PUBLISHED Oct. 19, 2020
Gartner’s strategic tech trends for 2021 turn pragmatic | CIO Dive
Supply Chain and Logistics 
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