Quest for Quality 2020: Rail/Intermodal

Service levels hitting new highs during COVID-19.


Like all modes of freight transportation, the freight railroad and intermodal sectors are not operating in normal times. As group news editor Jeff Berman has been reporting, the ongoing impact of the pandemic serves as the main driver for this, and it’s reflected in year-to-date U.S. rail carload and intermodal volumes in data from the Association of American Railroads (AAR).

According to the AAR, U.S. carload volumes were down 14.7% through the first five months of 2020 on an annual basis, with the weekly carload average for May coming in at the lowest level ever recorded since AAR began tracking this data in 1989. The numbers have been down each month to date in 2020. What’s more, total U.S. carloads in May were down 27.7% annually, marking the largest monthly percentage decline, per AAR data.

While above carload levels, rail intermodal volumes are also feeling the pain. Intermodal container and trailer volume in May was down 13% annually. And on a year-to-date basis, intermodal units are down 661,703 units, or 11.3% annually. Average U.S. weekly intermodal volume for May came in at 228,231 for a 13% annual decline, and have also been down for each month in 2020 through May.

While U.S. rail carload and intermodal volumes remain low, the AAR reported that for the week ending May 30, with the re-opening of the U.S. economy underway, there were gains in 11 of the 20 carload commodities the association tracks. AAR added that several major commodity areas were improving their showing compared to 2019 in terms of current loading rates to those that had been seen in the prior four-week period.

Another ray of light on the rails has been mounting reports of solid service. In fact, based on both Surface Transportation Board data and industry reports, the railroads are supplying excellent intermodal service right now.

Speeds are substantially higher than both the prior year and the five-year average almost across the board. This is likely the combined result of both precision scheduled railroading initiatives and substantially reduced volume running across the network.

And according to Logistics Management readers, the 10 service provider taking home Quest for Quality gold in 2020 have not only been equal to the challenge, but they have worked to surpass service expectations over the past 12 months.

This year’s Rail/Intermodal Service Provider category finds Kansas City Southern Railway putting up the top weighted score (44.11). Kansas City Southern led the way in On-time Performance (10.59), Customer Service (8.88), and tied Union Pacific in the Equipment & Operations attribute category (8.50). BNSF Railway led the way in the highly important value category with a score of 9.68.

In the Intermodal Marketing Company category, Matson Logistics put up an impressive 49.29 to lead the way for this group of Quest for Quality winners. Matson put up top marks in On-time Performance (12.45) and Value (11.08) on its way to that solid weighted score.


2020 Quest for Quality Winners Categories

NATIONAL / MULTI-REGIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL | OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS and FREIGHT FORWARDERS



home page



Article Topics

Magazine Archive
Transportation
Rail & Intermodal
Intermodal
Quest for Quality
Rail & Intermodal
Rail Freight
Transportation
   All topics

Rail & Intermodal News & Resources

Shipment and expenditure decreases trend down, notes Cass Freight Index
Four U.S. railroads file challenges against FRA’s two-person crew mandate, says report
U.S. rail carload and intermodal volumes are mixed, for week ending April 6, reports AAR
LM Podcast Series: Examining the freight railroad and intermodal markets with Tony Hatch
Norfolk Southern announces preliminary $600 million agreement focused on settling East Palestine derailment lawsuit
Railway Supply Institute files petition with Surface Transportation Board over looming ‘boxcar cliff’
U.S. March rail carload and intermodal volumes are mixed, reports AAR
More Rail & Intermodal

Latest in Logistics

Shipment and expenditure decreases trend down, notes Cass Freight Index
March trucking tonnage trends down, reports ATA
FTR Shippers Conditions Index enters negative territory
DAT March Truckload Volume Index sees modest March gains
National diesel average, for week of April 22, is down for the second straight week
UPS reports first quarter earnings decline
LM Podcast Series: Assessing the freight transportation and logistics markets with Tom Nightingale, AFS Logistics
More Logistics

Subscribe to Logistics Management Magazine

Subscribe today!
Not a subscriber? Sign up today!
Subscribe today. It's FREE.
Find out what the world's most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today.

April 2023 Logistics Management

April 9, 2024 · Our latest Peerless Research Group (PRG) survey reveals current salary trends, career satisfaction rates, and shifting job priorities for individuals working in logistics and supply chain management. Here are all of the findings—and a few surprises.

Latest Resources

Warehouse/DC Automation & Technology: Time to gain a competitive advantage
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of the automated systems and related technologies that are revolutionizing how warehouse and DC operations work.
The Ultimate WMS Checklist: Find the Perfect Fit
Reverse Logistics: Best Practices for Efficient Distribution Center Returns
More resources

Latest Resources

2024 Transportation Rate Outlook: More of the same?
2024 Transportation Rate Outlook: More of the same?
Get ahead of the game with our panel of analysts, discussing freight transportation rates and capacity fluctuations for the coming year. Join...
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Find out how you can navigate this congestion more effectively with new strategies that can help your business avoid delays, optimize operations,...

Driving ROI with Better Routing, Scheduling and Fleet Management
Driving ROI with Better Routing, Scheduling and Fleet Management
Improve efficiency and drive ROI with better vehicle routing, scheduling and fleet management solutions. Download our report to find out how.
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Get expert guidance and best practices to help you navigate the cross-border shipping process with ease. Download our free white paper today!
Warehouse/DC Automation & Technology: It’s “go time” for investment
Warehouse/DC Automation & Technology: It’s “go time” for investment
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of automated systems and...