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Customer Relationship Management for Ecommerce Brands

Ship Monk

Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses. Here are some of the tools CRM systems offer.

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How to Optimize Your Customer Experience With Enhanced Optimized Routing

WorkWave

From online retailers to food delivery services, businesses are realizing the importance of efficiently managing their delivery routes to meet customer expectations. These tools enable businesses to factor in variables such as traffic conditions, weather forecasts and delivery priorities, ensuring smooth and seamless operations.

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Sitma works with university towards packaging sustainability

Logistics Business Magazine

This is the first step towards the development of tools with strong ethical and commercial value, which can be an added value for customers in the logistics and packaging sector. However, the company wanted to go a step further and look for tools able to provide objective data and values.

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Using SONAR alerts to help close freight sales with tender lead time index

FreightWaves SONAR

With the ability to set alerts based on freight index movements, freight sales leaders can be alerted of the correct time to reach out to hot sales prospects in order to meet sales goals. If you are not a FreightWaves SONAR user, click below to schedule a demo. Request a SONAR Demo.

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10 shipper of choice tips to aid in securing capacity and carrier relationships

FreightWaves SONAR

The best examples of shippers of choice provide services along several trucking routes. Successful use of the shipper of choice tips also comes down to meeting customers’ wants and needs quickly, effectively and in an affordable manner. Get started by clicking the button below to request a FreightWaves SONAR demo today.

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5 Key Ingredients for Consistency in Your Franchise Business

WorkWave

Whether the franchise is regional or national, franchise branches need access to tools that enable them to thrive in their local markets. For example, it’s important to recognize that there may be cultural differences that would attract or deter target customers that come from different towns. Local Market Adoption.

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Data analytics for logistics drives reefer efficiency via a real-time forecast

FreightWaves SONAR

And a new suite of products, ranging from artificial intelligence through visualization tools to see lane acuity, are changing the game. However, the data [that powers them] hasn’t previously been utilized to its full capacity until recently.” Take the example of RCRPMF.USA in the image. Request a SONAR SCI Demo.

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