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Beyond The Data with William Sandoval

The Logistics of Logistics

Data is a big buzzword across industries, but how about when it comes to logistics? William shares how they transform data into critical actionable information that optimizes and powers operations throughout businesses. How is it going, William? How are you? We have been doing this for several years.

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After the Order: Customer Service Best Practices

Ship Monk

How are you going to handle a wrong address, or a lost package? What if your fulfillment center picks and packs the wrong item? Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? For virtually every business, customer service is a cost center.

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What is a 3PL? How Third-Party Logistics Providers Benefit eCommerce Brands

Ship Monk

3PL —a simple abbreviation for one of the most complex, integrated, helpful entities operating in the eCommerce landscape. By going up a level on the order fulfillment menu, you are adding in a middleman, but a helpful one. Not only that, but the costs of fulfilling in-house rival the complexities of fulfilling in-house.

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What is MonkProtect?

Ship Monk

The simple description for MonkProtect is a post-purchase suite that helps ecommerce brands “stress less and grow more” by helping customers “stress less and buy more.” Similarly, you could do business with a fulfillment center, but they wouldn’t cover package protection if something happens to your goods once they leave the building.

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Talking Trade with World Shipping Council’s John Butler

247 Customs Broker

WSC: Low-sulfur fuel rule delay will ‘penalize’ carriers. FMC gets support for Shipping Act clarification. FMC gets support for Shipping Act clarification. Groups representing carriers, ports, forwarders, NVOCCs and insurers all endorse proposed interpretive rule. Tuesday, October 23, 2018.

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2018 Air Cargo Rondtable: Carriers go all in

247 Customs Broker

How will traditional air carriers compete with Amazon in the near future? Skip Dokken: Indeed, traditional carriers have long been in the business of supply production and distribution facilities. How high are the barriers to entry for air cargo providers? Do you see an unchartered ground for new developments?

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Report indicates Amazon is prepping for a new delivery service

247 Customs Broker

This makes sense – at least in support of Amazon’s existing business, as it leverages independent contractors’ empty backhaul, so now they can come back to the fulfillment/sortation center with packages,” wrote Ross. It’s not Amazon making sales calls on other companies soliciting business away from other carriers.