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Retailers, Customer Delight is Tied to Exceptional Delivery Experiences

Locus

With the convenience of online shopping, shoppers have been gifted with the comfort of shopping from their couch., Here’s what your customers are thinking: Shipping cost : Shipping cost is one of the primary reasons for cart abandonment in the e-commerce business.

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Lessons Learned from Black Friday/Cyber Monday

Ship Monk

What We’re Watching Sales figures and shopping behavior for the “Cyber Five” (Thanksgiving through Cyber Monday) are always carefully watched because they’re an important barometer of consumer attitudes and, therefore, economic health. Total sales for the 5-day weekend (in-store and online) showed 2.5% YoY growth.

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How Retailers in the US Can Step Up Their Delivery Game

Locus

Roadblocks for retailers to successful delivery experiences: Retailers have been pulling out all the stops to make sure that customers have delightful shopping experiences, but are hitting a brick wall due to below delivery challenges: 1. Lack of insights : Data is crucial to understand your customers. Locus provides just that.

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Retailers: Customized Delivery Options Is Key to Personalization

Locus

A study reveals that 93% of online shoppers in the US give top priority to shipping options while shopping, emphasizing the importance of tailoring delivery experiences to individual preferences to maximize convenience and flexibility. For in-depth insights from experts, join us at Gartner Supply Chain Symposium in Orlando.