Unlocking Customer Satisfaction: Is Your Fulfilment Strategy Aligned with Expectations?
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SEPTEMBER 8, 2023
| Image source: Pexels According to our memory, the field of flexible fulfillment hit a tipping point around 15 years ago. Sending orders to a few drop shipping companies and distribution facilities was no longer sufficient. Prior to the “Omni” consumer, the majority of retail businesses ran two entirely different channels.
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