Remove delivery ecommerce-fulfillment
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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan. Esther Kestenbaum Prozan and Joe Lynch discuss the omni-channel fulfillment network. Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Here are some of the most common types of ecommerce fraud.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Tracking Ecommerce Shipments: Tips & Insights

Ship Monk

Having a great product is key to ecommerce success, but so is making sure it gets to customers safely. However, while shipping companies will vary in terms of their policies, with ShipMonk, ecommerce clients don’t have to stress about keeping their packages safe because we have MonkProtect.

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What is eCommerce Order Fulfillment?

Ship Monk

Fulfillment means different things to different people. To a pastry chef, seeing a souffle rise in the oven is fulfillment. To an aerospace engineer, seeing their rocket breach the stratosphere is fulfillment. To an eCommerce entrepreneur, having their brand grow and scale is fulfillment. What is Order Fulfillment?

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FBM vs FBA for Ecommerce Brands

Ship Monk

This wouldn’t be an ecommerce blog if we didn’t talk about Amazon. So, if you own or manage an ecommerce brand, Amazon has to be one of the first sales channels you consider. Just hop on board the Fulfillment by Amazon (FBA) bus, and you can outsource all the post-purchase headaches that come with running an ecommerce business.

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ShipMonk Helps Global Brands Sell Simply In U.S.

Ship Monk

Going global is a goal for many ecommerce brands. Some common problems that get in the way of successfully penetrating the US market include overly complex or slow fulfillment operations, technical limitations, and distant warehouses that negatively impact shipping speed and cost. But it’s not easy.