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Is it Time for B2B Freight Providers to Learn From B2C?

Logistics Bureau

In my various articles covering the topic of cost-to-serve, I’ve often mentioned the importance of segregating customers into tiers, with the gold standard of service reserved for the most profitable customers, and progressively lower levels for those in the middle and the bottom echelons of profitability.

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Plan for your organisation’s success in international e-commerce

247 Customs Broker

A recent webinar presented by DHL explores some of the ways that small and mid-sized companies can benefit from cross-border e-commerce, and how they can begin to plot a successful global course. Or that one out of every US$10 spent on cross-border e-commerce involves an express delivery option? Compliance to U.S.

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Retail Supply Chains: The State of Play in 2021

Logistics Bureau

In an article about online retail that I published at the end of 2019, I highlighted Target’s click-and-mortar retail model, which, even then, was positioning the company as an ecommerce trend-setter. That was the question I considered in my 2019 article. How does the retailer protect my health in the course of delivering my purchases?