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How to Ensure Effective Third-Party Deliveries and Excellence in Your E-commerce Logistics Operations

Locus

Projections indicate that D2C e-commerce sales in the US will hit $213 billion by 2024, which makes up 16.6% Brands must have accurate delivery forecasts to meet these expectations and provide a seamless customer experience. Schedule a demo with us! Apple’s D2C sales grew from 29% in 2018 to 38% in 2022.

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What Does No-Contact Delivery Mean?

WorkWave

If customers take a follow-up survey on their delivery experience, they’re going to rate the delivery category more poorly. Offering a wider range of options, from home drop-offs to curbside, will meet most customers’ needs. While you might laugh, this very thing does happen when staff doesn’t check all the order’s details.