Remove 2022 Remove Definition Remove Demo Remove Meeting
article thumbnail

How to Ensure Effective Third-Party Deliveries and Excellence in Your E-commerce Logistics Operations

Locus

Appleā€™s D2C sales grew from 29% in 2018 to 38% in 2022. The key drivers contributing to this rise in the cost of fulfillment are: Demand for quicker fulfillment Rising complexities of e-commerce logistics like returns The dire need to increase capacity to meet growing demand What do customers expect from D2C and omnichannel retailers?

article thumbnail

7 Key Strategies To Keep Up With Changing Last-mile Customer Expectations

Locus

The above statement is spot on, largely because of its subtext: Customers spend their money elsewhere because they are not happy with how companies meet their expectations. The American customer satisfaction index customer experience benchmarks for timeliness of delivery fell drastically from 82 in 2020 to 76 in 2022. Schedule a Demo.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seamless Integration for Legacy Retail Transportation Management System (TMS) for Logistics Success

Locus

Slot Based Delivery: Legacy TMS canā€™t provide time-definite delivery options that gel well with the existing capacity and their routes. According to research, a total of $619 billion was the cost of retail returns in 2022. From super fast delivery to time definite delivery. Book a demo to know more!

article thumbnail

Fourth Quarter Comebacks: How Dispatchers Handle Last-Minute Deliveries

Locus

Cast your minds back to December 2022; it’s week 13 of the NFL season, and tension is in the air as the Tampa Bay Buccaneers lock horns with the New Orleans Saints. Mike Evans, the Buccaneers’ wide receiver, put it aptly in the post-match meet, stating, ā€œplayers like Tom Brady elevate their game in these crunch moments.ā€